Customer Service Jobs in Raeford, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-8 of 8 Jobs

Spanish Bilingual Customer Service Representative

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 26 days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 26 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Customer Service Representative

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 27 days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 27 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Remote Customer Service Representative

  • Fort Liberty, NC (18 miles from Raeford, NC)
  • 45+ days ago
  • Fort Liberty, NC (18 miles from Raeford, NC)
  • 45+ days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Medical Equipment Customer Service Representative

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 60+ days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 60+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Licensed Customer Service Representative - Fayetteville, NC

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 90+ days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 90+ days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Branch Customer Service Rep - Southern Pines

  • Southern Pines, NC (15 miles from Raeford, NC)
  • 90+ days ago
  • Southern Pines, NC (15 miles from Raeford, NC)
  • 90+ days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Customer Service Representative, Full or Part Time

  • Hope Mills, NC (19 miles from Raeford, NC)
  • 90+ days ago
  • Hope Mills, NC (19 miles from Raeford, NC)
  • 90+ days ago

Store 2723046: 674 Chicken Foot Rd, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Aberdeen, NC (15 miles from Raeford, NC)
  • 90+ days ago
  • Aberdeen, NC (15 miles from Raeford, NC)
  • 90+ days ago

team as a Customer Service Representative....

Demographic Data for Raeford, NC

Moving to Raeford, NC? Find some basic demographic data about Raeford, NC below.


Local
National
43,160
444
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Raeford, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Raeford, NC offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Raeford, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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