Customer Service Jobs in Oakboro, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Mint Hill, NC (18 miles from Oakboro, NC)
- 6 days ago
- Mint Hill, NC (18 miles from Oakboro, NC)
- 6 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Retail Customer Service Associate
- Matthews, NC (22 miles from Oakboro, NC)
- 9 days ago
- Matthews, NC (22 miles from Oakboro, NC)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...
Spanish Bilingual Customer Service Representative
- Monroe, NC (15 miles from Oakboro, NC)
- 30+ days ago
- Monroe, NC (15 miles from Oakboro, NC)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Concord, NC (15 miles from Oakboro, NC)
- 30+ days ago
- Concord, NC (15 miles from Oakboro, NC)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Rep(05536) - Weddington Rd
- Wesley Chapel, NC (22 miles from Oakboro, NC)
- 90+ days ago
- Wesley Chapel, NC (22 miles from Oakboro, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative
- Matthews, NC (22 miles from Oakboro, NC)
- 90+ days ago
- Matthews, NC (22 miles from Oakboro, NC)
- 90+ days ago
Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Rep(08821) - 9900 Poplar Tent Rd. #105
- Concord, NC (15 miles from Oakboro, NC)
- 90+ days ago
- Concord, NC (15 miles from Oakboro, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08845) - 4445 NC-49
- Harrisburg, NC (18 miles from Oakboro, NC)
- 90+ days ago
- Harrisburg, NC (18 miles from Oakboro, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Oakboro, NC
Moving to Oakboro, NC? Find some basic demographic data about Oakboro, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oakboro, NC
Highest Education Level
Customer Services in Oakboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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