Customer Service Jobs in Newton, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Canella Heating & Air Conditioning - Customer Service Representative
- Denver, NC (14 miles from Newton, NC)
- 2 days ago
- Denver, NC (14 miles from Newton, NC)
- 2 days ago
St West Conover, NC 28613 OR 4738 N NC16 Business Hwy, Denver, NC 28037 Job Duties and Responsibilities: Provide unmatched customer service....
Medical Equipment Customer Service Representative
- Lincolnton, NC (11 miles from Newton, NC)
- 15 days ago
- Lincolnton, NC (11 miles from Newton, NC)
- 15 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Denver, NC (14 miles from Newton, NC)
- 30+ days ago
- Denver, NC (14 miles from Newton, NC)
- 30+ days ago
Denver, NC 28037 Job Duties and Responsibilities: Provide unmatched customer service....
Customer Service Rep(05545) - 360 Wilkesboro Blvd SE
- Lenoir, NC (24 miles from Newton, NC)
- 90+ days ago
- Lenoir, NC (24 miles from Newton, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(04470) - 3130 Dallas High-Shoals Road
- Dallas, NC (20 miles from Newton, NC)
- 90+ days ago
- Dallas, NC (20 miles from Newton, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative
- Conover, NC (6 miles from Newton, NC)
- 90+ days ago
- Conover, NC (6 miles from Newton, NC)
- 90+ days ago
Store 2723025: 1612 Conover Blvd E, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(08863) - 709 East Church Street
- Cherryville, NC (18 miles from Newton, NC)
- 90+ days ago
- Cherryville, NC (18 miles from Newton, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05568) - 1131 2nd St NE
- Hickory, NC (10 miles from Newton, NC)
- 90+ days ago
- Hickory, NC (10 miles from Newton, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08864) - 206 S Hwy 27
- Stanley, NC (21 miles from Newton, NC)
- 90+ days ago
- Stanley, NC (21 miles from Newton, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(07421) - 2020 Connelly Springs Rd
- Lenoir, NC (24 miles from Newton, NC)
- 90+ days ago
- Lenoir, NC (24 miles from Newton, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Newton, NC
Moving to Newton, NC? Find some basic demographic data about Newton, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Newton, NC
Highest Education Level
Customer Services in Newton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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