Customer Service Jobs in Montreat, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
IMMEDIATE HIRE Customer Service Representative
- Hendersonville, NC (21 miles from Montreat, NC)
- 7 days ago
- Hendersonville, NC (21 miles from Montreat, NC)
- 7 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Customer Service Representative - PBMD Behavioral Health - Hendersonville
- Hendersonville, NC (21 miles from Montreat, NC)
- 10 days ago
- Hendersonville, NC (21 miles from Montreat, NC)
- 10 days ago
Customer Service Representative - PBMD Behavioral Health - Hendersonville 3.8 3.8 out of 5 stars 1027 Fleming Street, Hendersonville, NC 28791 Description Our team is growing!...
Remote Customer Service Representative
- Asheville, NC (15 miles from Montreat, NC)
- 25 days ago
- Asheville, NC (15 miles from Montreat, NC)
- 25 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkRetail Customer Service Associate
- Asheville, NC (15 miles from Montreat, NC)
- 45+ days ago
- Asheville, NC (15 miles from Montreat, NC)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 645 Patton Ave, Asheville, NC 28806...
Retail Customer Service Associate
- Hendersonville, NC (21 miles from Montreat, NC)
- 45+ days ago
- Hendersonville, NC (21 miles from Montreat, NC)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 Highlands Square Dr, Hendersonville...
Technical Customer Service Representative
- Fletcher, NC (16 miles from Montreat, NC)
- 45+ days ago
- Fletcher, NC (16 miles from Montreat, NC)
- 45+ days ago
Position Summary: Technical focus on customer service to help resolve requests for FOX customers with service and warranty work....
Concierge Customer Service Representative
- Asheville, NC (15 miles from Montreat, NC)
- 90+ days ago
- Asheville, NC (15 miles from Montreat, NC)
- 90+ days ago
As a Concierge Customer Service Representative working from home in Asheville, NC, you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Montreat, NC
Highest Education Level
Customer Services in Montreat, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »