Customer Service Jobs in Locust, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Customer Service Representative

  • Concord, NC (8 miles from Locust, NC)
  • 25 days ago
  • Concord, NC (8 miles from Locust, NC)
  • 25 days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Retail Loss Prevention Customer Service Associate II

  • Concord, NC (8 miles from Locust, NC)
  • 28 days ago
  • Concord, NC (8 miles from Locust, NC)
  • 28 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative Weekdays, AM

  • Concord, NC (8 miles from Locust, NC)
  • 45+ days ago
  • Concord, NC (8 miles from Locust, NC)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep(05536) - Weddington Rd

  • Wesley Chapel, NC (22 miles from Locust, NC)
  • 60+ days ago
  • Wesley Chapel, NC (22 miles from Locust, NC)
  • 60+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08858) - 2900 Derita Rd Suite 10

  • Concord, NC (8 miles from Locust, NC)
  • 90+ days ago
  • Concord, NC (8 miles from Locust, NC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(05564) - 814 North Charlotte Ave.

  • Monroe, NC (17 miles from Locust, NC)
  • 90+ days ago
  • Monroe, NC (17 miles from Locust, NC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08968) - 7900-K Stevens Mill Rd.

  • Matthews, NC (22 miles from Locust, NC)
  • 90+ days ago
  • Matthews, NC (22 miles from Locust, NC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Retail Customer Service Associate

  • Matthews, NC (22 miles from Locust, NC)
  • 30+ days ago
  • Matthews, NC (22 miles from Locust, NC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...

Associate Customer Service Representative Everyday Banking

  • Charlotte, NC (19 miles from Locust, NC)
  • 45+ days ago
  • Charlotte, NC (19 miles from Locust, NC)
  • 45+ days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....

Lead Customer Service Representative

  • Matthews, NC (22 miles from Locust, NC)
  • 60+ days ago
  • Matthews, NC (22 miles from Locust, NC)
  • 60+ days ago

Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Rep(08821) - 9900 Poplar Tent Rd. #105

  • Concord, NC (8 miles from Locust, NC)
  • 90+ days ago
  • Concord, NC (8 miles from Locust, NC)
  • 90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08845) - 4445 NC-49

  • Harrisburg, NC (13 miles from Locust, NC)
  • 90+ days ago
  • Harrisburg, NC (13 miles from Locust, NC)
  • 90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Representative

  • Kannapolis, NC (20 miles from Locust, NC)
  • 90+ days ago
  • Kannapolis, NC (20 miles from Locust, NC)
  • 90+ days ago

Store 2721524: 546 Ashdale Ct, Kannapolis, North Carolina 28082 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Monroe, NC (17 miles from Locust, NC)
  • 90+ days ago
  • Monroe, NC (17 miles from Locust, NC)
  • 90+ days ago

Overview InteLogix is seeking a Customer Service Representative to join our organization....

Demographic Data for Locust, NC

Moving to Locust, NC? Find some basic demographic data about Locust, NC below.


Local
National
6,876
196
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Locust, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Locust, NC offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Locust, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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