Customer Service Jobs in Kernersville, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
70182-LP Customer Service Associate II
- Winston Salem, NC (6 miles from Kernersville, NC)
- 2 days ago
- Winston Salem, NC (6 miles from Kernersville, NC)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Greensboro, NC (17 miles from Kernersville, NC)
- 3 days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 3 days ago
Position Summary The purpose of this position is to provide customer service support such as: order processing, tracking order status, work within designated CRM, telephone communications and internal...
Retail Customer Service Associate
- Winston Salem, NC (6 miles from Kernersville, NC)
- 8 days ago
- Winston Salem, NC (6 miles from Kernersville, NC)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
Customer Service Representative II
- Greensboro, NC (17 miles from Kernersville, NC)
- 18 days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 18 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Employee Benefits Customer Service Representative
- Greensboro, NC (17 miles from Kernersville, NC)
- 30+ days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 30+ days ago
Skills & Experience to Be Successful : 3+ years of customer service experience in the insurance industry....
Customer Service Representative
- Winston Salem, NC (6 miles from Kernersville, NC)
- 60+ days ago
- Winston Salem, NC (6 miles from Kernersville, NC)
- 60+ days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Lead Customer Service Representative
- Greensboro, NC (17 miles from Kernersville, NC)
- 90+ days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 90+ days ago
Store 2723782: 3001 Pleasant Garden Rd, Greensboro, North Carolina 27406 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Property Casualty Customer Service Representative
- Greensboro, NC (17 miles from Kernersville, NC)
- 45+ days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 45+ days ago
Insurance License in good standing Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability...
Customer Service Representative
- Colfax, NC (4 miles from Kernersville, NC)
- 60+ days ago
- Colfax, NC (4 miles from Kernersville, NC)
- 60+ days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep (08948) Walnut Cove, NC 27052
- Walnut Cove, NC (15 miles from Kernersville, NC)
- 90+ days ago
- Walnut Cove, NC (15 miles from Kernersville, NC)
- 90+ days ago
We are seeking a friendly and customer-focused Customer Service Representative to join our team in Walnut Cove, NC....
Demographic Data for Kernersville, NC
Moving to Kernersville, NC? Find some basic demographic data about Kernersville, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kernersville, NC
Highest Education Level
Customer Services in Kernersville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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