Customer Service Jobs in Kernersville, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Winston Salem, NC (6 miles from Kernersville, NC)
- 1 day ago
- Winston Salem, NC (6 miles from Kernersville, NC)
- 1 day ago
. + Researches and analyzes data to address operational challenges and customer service issues. + Provides external and internal customers with requested information. + Under immediate supervision,...
Property Casualty Customer Service Representative
- Greensboro, NC (17 miles from Kernersville, NC)
- 9 days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 9 days ago
Insurance License in good standing Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability...
Personal Line Customer Service Representative
- Greensboro, NC (17 miles from Kernersville, NC)
- 9 days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 9 days ago
Licenses and Certifications: Property & Casualty Producer Insurance License in good standing Skills & Experience to Be Successful : 2+ years of customer service experience in the insurance industry...
Customer Service Representative
- High Point, NC (12 miles from Kernersville, NC)
- 12 days ago
- High Point, NC (12 miles from Kernersville, NC)
- 12 days ago
Customer Service Representative Graham Personnel Services High Point, NC, US 3 days ago Quick Job type Full-time Quick Job description Graham Personnel Services is seeking Customer Service Representatives...
Retail Customer Service Associate
- Winston Salem, NC (6 miles from Kernersville, NC)
- 20 days ago
- Winston Salem, NC (6 miles from Kernersville, NC)
- 20 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
Customer Service Representative
- Greensboro, NC (17 miles from Kernersville, NC)
- 22 days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 22 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Greensboro, NC (17 miles from Kernersville, NC)
- 24 days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 24 days ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
Medical Equipment Customer Service Representative
- High Point, NC (12 miles from Kernersville, NC)
- 26 days ago
- High Point, NC (12 miles from Kernersville, NC)
- 26 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Spanish Bilingual Customer Service Representative
- Greensboro, NC (17 miles from Kernersville, NC)
- 45+ days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Greensboro, NC (17 miles from Kernersville, NC)
- 45+ days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 45+ days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote Work- Greensboro, NC (17 miles from Kernersville, NC)
- 60+ days ago
- Greensboro, NC (17 miles from Kernersville, NC)
- 60+ days ago
Position Summary The purpose of this position is to provide customer service support such as: order processing, tracking order status, work within designated CRM, telephone communications and internal...
Customer Service Representative
- Colfax, NC (4 miles from Kernersville, NC)
- 90+ days ago
- Colfax, NC (4 miles from Kernersville, NC)
- 90+ days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Kernersville, NC
Moving to Kernersville, NC? Find some basic demographic data about Kernersville, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kernersville, NC
Highest Education Level
Customer Services in Kernersville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Flexibility
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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