Customer Service Jobs in Kenly, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration
- Wilson, NC (14 miles from Kenly, NC)
- 18 days ago
- Wilson, NC (14 miles from Kenly, NC)
- 18 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Remote Customer Service Representative
- Seymour Johnson AFB, NC (21 miles from Kenly, NC)
- 30+ days ago
- Seymour Johnson AFB, NC (21 miles from Kenly, NC)
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Goldsboro, NC (16 miles from Kenly, NC)
- 30+ days ago
- Goldsboro, NC (16 miles from Kenly, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2811 N Park Dr, Goldsboro, NC 27534...
Customer Service Representative
- Knightdale, NC (22 miles from Kenly, NC)
- 60+ days ago
- Knightdale, NC (22 miles from Kenly, NC)
- 60+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative
- Smithfield, NC (14 miles from Kenly, NC)
- 90+ days ago
- Smithfield, NC (14 miles from Kenly, NC)
- 90+ days ago
Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(05591) - 735 Highway 70 West
- Garner, NC (23 miles from Kenly, NC)
- 90+ days ago
- Garner, NC (23 miles from Kenly, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative, Full or Part Time
- Goldsboro, NC (16 miles from Kenly, NC)
- 90+ days ago
- Goldsboro, NC (16 miles from Kenly, NC)
- 90+ days ago
Store 2706788: 2707 North William St, Goldsboro, North Carolina 27534 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(08938) - 2001 Widewaters Parkway Suite R
- Knightdale, NC (22 miles from Kenly, NC)
- 90+ days ago
- Knightdale, NC (22 miles from Kenly, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Kenly, NC
Moving to Kenly, NC? Find some basic demographic data about Kenly, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kenly, NC
Highest Education Level
Customer Services in Kenly, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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