Customer Service Jobs in Hope Mills, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 23 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 23 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Fort Liberty, NC (15 miles from Hope Mills, NC)
- 45+ days ago
- Fort Liberty, NC (15 miles from Hope Mills, NC)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 45+ days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1450 Skibo Rd, Fayetteville, NC...
Medical Equipment Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 60+ days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Licensed Customer Service Representative - Fayetteville, NC
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 90+ days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 90+ days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative, Full or Part Time
- Hope Mills, NC
- 90+ days ago
- Hope Mills, NC
- 90+ days ago
Store 2723046: 674 Chicken Foot Rd, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Hope Mills, NC
Moving to Hope Mills, NC? Find some basic demographic data about Hope Mills, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hope Mills, NC
Highest Education Level
Customer Services in Hope Mills, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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