Customer Service Jobs in Greensboro, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Medical Billing/Patient Accounting
- Greensboro, NC
- 5 days ago
- Greensboro, NC
- 5 days ago
Overview The Customer Service Representative responds to inquiries by answering all incoming telephone calls promptly and courteously, ensuring customer requests are assessed and handled to effectively...
Part time Customer Service Associate (Req 12067)
- Reidsville, NC (19 miles from Greensboro, NC)
- 13 days ago
- Reidsville, NC (19 miles from Greensboro, NC)
- 13 days ago
Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds....
Customer Service Representative
- Winston Salem, NC (24 miles from Greensboro, NC)
- 15 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 15 days ago
Title: Customer Service Representative Pay rate: $18.00/hr Location: Winston Salem, NC 27103 Position Overview: Law firm with extensive experience serving the financial sector is looking for a Customer...
Employee Benefits Customer Service Representative
- Greensboro, NC
- 22 days ago
- Greensboro, NC
- 22 days ago
Skills & Experience to Be Successful : 3+ years of customer service experience in the insurance industry....
- Thomasville, NC (23 miles from Greensboro, NC)
- 30+ days ago
- Thomasville, NC (23 miles from Greensboro, NC)
- 30+ days ago
Customer Service Representative SUMMARY This position is responsible for being the first line of contact for Harcros....
Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative....
Property Casualty Customer Service Representative
- Greensboro, NC
- 30+ days ago
- Greensboro, NC
- 30+ days ago
Insurance License in good standing Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability...
- Burlington, NC (15 miles from Greensboro, NC)
- 30+ days ago
- Burlington, NC (15 miles from Greensboro, NC)
- 30+ days ago
Aston Carter Customer Service Rep....
Retail Customer Service Associate
- Winston Salem, NC (24 miles from Greensboro, NC)
- 30+ days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
Customer Service Associate (part-time)
- Reidsville, NC (19 miles from Greensboro, NC)
- 45+ days ago
- Reidsville, NC (19 miles from Greensboro, NC)
- 45+ days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Customer Service Representative
- Winston Salem, NC (24 miles from Greensboro, NC)
- 45+ days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 45+ days ago
We are looking to add Customer Service Representatives to our team at Ruff Housing Witt Street! *** Customer Service Representative shifts are 5:30-am - 1:00 pm & 1:00 pm - 8:15 pm....
Customer Service Representative
- Colfax, NC (13 miles from Greensboro, NC)
- 60+ days ago
- Colfax, NC (13 miles from Greensboro, NC)
- 60+ days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Greensboro, NC
Moving to Greensboro, NC? Find some basic demographic data about Greensboro, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Greensboro, NC
Highest Education Level
Customer Services in Greensboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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