Customer Service Jobs in Garner, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- Raleigh, NC (9 miles from Garner, NC)
- 1 day ago
- Raleigh, NC (9 miles from Garner, NC)
- 1 day ago
service....
Customer Service Representative
- Morrisville, NC (20 miles from Garner, NC)
- 3 days ago
- Morrisville, NC (20 miles from Garner, NC)
- 3 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Associate Customer Service Representative
- Raleigh, NC (9 miles from Garner, NC)
- 9 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 9 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - PT
- Raleigh, NC (9 miles from Garner, NC)
- 9 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 9 days ago
service....
- Morrisville, NC (20 miles from Garner, NC)
- 11 days ago
- Morrisville, NC (20 miles from Garner, NC)
- 11 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - No Weekends
- Cary, NC (13 miles from Garner, NC)
- 12 days ago
- Cary, NC (13 miles from Garner, NC)
- 12 days ago
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Raleigh, NC (9 miles from Garner, NC)
- 15 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 15 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Raleigh, NC (9 miles from Garner, NC)
- 18 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 18 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Customer Service Representative
- Raleigh, NC (9 miles from Garner, NC)
- 18 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 18 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Associate MidAtlantic
- Raleigh, NC (9 miles from Garner, NC)
- 19 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 19 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Spanish Bilingual Customer Service Representative
- Raleigh, NC (9 miles from Garner, NC)
- 23 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 23 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Raleigh, NC (9 miles from Garner, NC)
- 29 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 29 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Morrisville, NC (20 miles from Garner, NC)
- 30+ days ago
- Morrisville, NC (20 miles from Garner, NC)
- 30+ days ago
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
Customer Service Rep - Medicaid
- Raleigh, NC (9 miles from Garner, NC)
- 30+ days ago
- Raleigh, NC (9 miles from Garner, NC)
- 30+ days ago
Customer Service Rep - Medicaid Location: Raleigh, North Carolina Type: Contract To Hire Compensation: $15 - $15 hourly Contractor Work Model: Hybrid Customer Service Rep Seize your opportunity to make...
Retail Customer Service Associate
- Wake Forest, NC (23 miles from Garner, NC)
- 45+ days ago
- Wake Forest, NC (23 miles from Garner, NC)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...
Demographic Data for Garner, NC
Moving to Garner, NC? Find some basic demographic data about Garner, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Garner, NC
Highest Education Level
Customer Services in Garner, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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