Customer Service Jobs in Garner, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Raleigh, NC (9 miles from Garner, NC)
- 28 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 28 days ago
service....
Spanish Bilingual Customer Service Representative
- Raleigh, NC (9 miles from Garner, NC)
- 5 hours ago
- Raleigh, NC (9 miles from Garner, NC)
- 5 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Zebulon, NC (18 miles from Garner, NC)
- 3 days ago
- Zebulon, NC (18 miles from Garner, NC)
- 3 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Healthcare Customer Service Representative - Starts 7/07
- Raleigh, NC (9 miles from Garner, NC)
- 5 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 5 days ago
Join a large non-profit Healthcare system based in MN! Job Description This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and...
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Lab Customer Service Rep - Phlebotomy
- Cary, NC (13 miles from Garner, NC)
- 5 days ago
- Cary, NC (13 miles from Garner, NC)
- 5 days ago
Summary: Provides customer services and schedule services and performs phlebotomy within the UNC Rex Laboratory departments. Prior phlebotomy experience required. Experience with EPIC preferred....
Remote Customer Service Representative
- Raleigh, NC (9 miles from Garner, NC)
- 6 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 6 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Morrisville, NC (20 miles from Garner, NC)
- 9 days ago
- Morrisville, NC (20 miles from Garner, NC)
- 9 days ago
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
Customer Service Rep - Medicaid
- Raleigh, NC (9 miles from Garner, NC)
- 15 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 15 days ago
Customer Service Rep - Medicaid Location: Raleigh, North Carolina Type: Contract To Hire Compensation: $15 - $15 hourly Contractor Work Model: Hybrid Customer Service Rep Seize your opportunity to make...
Remote Customer Service Representative
- Raleigh, NC (9 miles from Garner, NC)
- 18 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 18 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote Work- Morrisville, NC (20 miles from Garner, NC)
- 23 days ago
- Morrisville, NC (20 miles from Garner, NC)
- 23 days ago
A client of Innova Solutions is immediately hiring for a Customer Service Rep (Remote) Role: Customer Service Rep (Remote) Position type: Full-time Contract, potential contract to hire Duration: 6 months...
Remote WorkRetail Customer Service Associate
- Wake Forest, NC (23 miles from Garner, NC)
- 26 days ago
- Wake Forest, NC (23 miles from Garner, NC)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...
Representative, Customer Service - Insurance Verification
- Raleigh, NC (9 miles from Garner, NC)
- 30+ days ago
- Raleigh, NC (9 miles from Garner, NC)
- 30+ days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
- Raleigh, NC (9 miles from Garner, NC)
- 45+ days ago
- Raleigh, NC (9 miles from Garner, NC)
- 45+ days ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Knightdale, NC (11 miles from Garner, NC)
- 60+ days ago
- Knightdale, NC (11 miles from Garner, NC)
- 60+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Overnight Customer Service Representative
- Apex, NC (19 miles from Garner, NC)
- 90+ days ago
- Apex, NC (19 miles from Garner, NC)
- 90+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Garner, NC
Moving to Garner, NC? Find some basic demographic data about Garner, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Garner, NC
Highest Education Level
Customer Services in Garner, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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