Customer Service Jobs in Elizabeth City, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Benefits Customer Service Representative. Job in North Carolina Gr8Jobs
- Moyock, NC (11 miles from Elizabeth City, NC)
- 22 hours ago
- Moyock, NC (11 miles from Elizabeth City, NC)
- 22 hours ago
We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....
Customer Service Representative - Atlantic Tire Distributors
- Edenton, NC (22 miles from Elizabeth City, NC)
- 7 days ago
- Edenton, NC (22 miles from Elizabeth City, NC)
- 7 days ago
Sharing paid holidays vacation time company paid life insurance and short term disability Summary Customer Service Representatives are responsible for providing excellent customer service to existing...
Demographic Data for Elizabeth City, NC
Moving to Elizabeth City, NC? Find some basic demographic data about Elizabeth City, NC below.
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Salary for Customer Service Jobs in Elizabeth City, NC
Highest Education Level
Customer Services in Elizabeth City, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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