Customer Service Jobs in Durham, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Morrisville, NC (10 miles from Durham, NC)
- 19 hours ago
- Morrisville, NC (10 miles from Durham, NC)
- 19 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - FT
- Raleigh, NC (21 miles from Durham, NC)
- 3 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 3 days ago
service....
Customer Service Representative - PT
- Raleigh, NC (21 miles from Durham, NC)
- 3 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 3 days ago
service....
- Raleigh, NC (21 miles from Durham, NC)
- 12 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 12 days ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Raleigh, NC (21 miles from Durham, NC)
- 13 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 13 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service, support, and administration to internal and external...
Customer Service Representative
- Raleigh, NC (21 miles from Durham, NC)
- 15 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 15 days ago
Service team and other departments. + Demonstrate the ability to learn and support other teams outside the assigned Customer Service Team as needed....
Broker Relations Customer Service Representative
- Raleigh, NC (21 miles from Durham, NC)
- 25 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 25 days ago
We are seeking for a Broker Accounts Customer Service Representative who will respond to Broker Accounts customer emails and calls daily....
Overnight Customer Service Representative
- Apex, NC (19 miles from Durham, NC)
- 45+ days ago
- Apex, NC (19 miles from Durham, NC)
- 45+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Graham, NC (24 miles from Durham, NC)
- 45+ days ago
- Graham, NC (24 miles from Durham, NC)
- 45+ days ago
Store 2723791: 801 E Harden St, Graham, North Carolina 27253 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(08908) - 833 Perry Rd.
- Apex, NC (19 miles from Durham, NC)
- 60+ days ago
- Apex, NC (19 miles from Durham, NC)
- 60+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08855) - 135 E Davie St.
- Raleigh, NC (21 miles from Durham, NC)
- 60+ days ago
- Raleigh, NC (21 miles from Durham, NC)
- 60+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Rep(08920) - 110 Banks Dr.
- Chapel Hill, NC (8 miles from Durham, NC)
- 90+ days ago
- Chapel Hill, NC (8 miles from Durham, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05501) - 2658 S Saunders
- Raleigh, NC (21 miles from Durham, NC)
- 90+ days ago
- Raleigh, NC (21 miles from Durham, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Retail Customer Service Associate
- Wake Forest, NC (19 miles from Durham, NC)
- 30+ days ago
- Wake Forest, NC (19 miles from Durham, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...
Demographic Data for Durham, NC
Moving to Durham, NC? Find some basic demographic data about Durham, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Durham, NC
Highest Education Level
Customer Services in Durham, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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