Customer Service Jobs in Durham, NC

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CUSTOMER SERVICE ASSOCIATE - Call Center

Duke University - Durham, NC

Experience A minimum of three years direct customer service or call center operations experience is required....

1 day ago

Customer Service Representative II - GLP (Cary, NC)

MetLife - Cary, NC (17 miles from Durham, NC)

We are the countrys number one underwriter of employer-sponsored programs, as well as one of the largest providers of personal lines, auto, homeowners and related insurance. How do we do it?...

9 days ago

Customer Service Representative II - Dental

MetLife, Inc. - Cary, NC (17 miles from Durham, NC)

We are the country's number one underwriter of employer-sponsored programs, as well as one of the largest providers of personal lines, auto, homeowners and related insurance. How do we do it?...

26 days ago

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Demographic Data for Durham, NC

Moving to Durham, NC? Find some basic demographic data about Durham, NC below.

Median Age

Average HouseHold Income

Home Value vs Household Income in Durham, NC

Total Population

256,789

Number of Businesses

7,073

City Size

Large

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations

Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Experience Design for Customer Success: Effective CX Design and Customer Journeys

The bar good customer service has been repeatedly raised in the competitive digital era, with customer experience (CX) design offering a way for businesses to pull ahead of their competition...

Customer Analytics

Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Salary for Customer Service Jobs in Durham, NC

This is the average annual salary for Customer Service jobs in Durham, NC as reported by the BLS.

$40,667

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Property and Casualty License

Highest Education Level

Customer Services in Durham, NC offer the following education background

Bachelor's Degree (33.4%)
High School or GED (23.8%)
Vocational or Certification (16.0%)
Associate's Degree (14.5%)
Master's Degree (7.6%)
Some College (3.0%)
Doctorate Degree (1.0%)
Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Durham, NC

1-2 years (42.9%)
Less than 1 year (38.0%)
None (6.9%)
2-4 years (6.8%)
4-6 years (4.1%)
6-8 years (1.1%)
8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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