Customer Service Jobs in Dunn, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Customer Service Representative
- Fayetteville, NC (24 miles from Dunn, NC)
- 12 hours ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 12 hours ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkRetail Customer Service Associate
- Fayetteville, NC (24 miles from Dunn, NC)
- 26 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1450 Skibo Rd, Fayetteville, NC...
Medical Equipment Customer Service Representative
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Licensed Customer Service Representative - Fayetteville, NC
- Fayetteville, NC (24 miles from Dunn, NC)
- 60+ days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 60+ days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative
- Smithfield, NC (17 miles from Dunn, NC)
- 90+ days ago
- Smithfield, NC (17 miles from Dunn, NC)
- 90+ days ago
Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Angier, NC (16 miles from Dunn, NC)
- 90+ days ago
- Angier, NC (16 miles from Dunn, NC)
- 90+ days ago
Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Lillington, NC (18 miles from Dunn, NC)
- 90+ days ago
- Lillington, NC (18 miles from Dunn, NC)
- 90+ days ago
Store 2723053: 41 E Cornelius Harnett Blvd, Lillington, North Carolina 27546 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Dunn, NC
Moving to Dunn, NC? Find some basic demographic data about Dunn, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dunn, NC
Highest Education Level
Customer Services in Dunn, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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