Customer Service Jobs in Cornelius, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 35 Jobs

Customer Service Representative - PT

  • Charlotte, NC (16 miles from Cornelius, NC)
  • 19 days ago
  • Charlotte, NC (16 miles from Cornelius, NC)
  • 19 days ago

service....

Customer Service Representative - FT

  • Charlotte, NC (16 miles from Cornelius, NC)
  • 19 days ago
  • Charlotte, NC (16 miles from Cornelius, NC)
  • 19 days ago

service....

Customer Service Representative

  • Charlotte, NC (16 miles from Cornelius, NC)
  • 1 hour ago
  • Charlotte, NC (16 miles from Cornelius, NC)
  • 1 hour ago

Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)

  • Charlotte, NC (16 miles from Cornelius, NC)
  • 2 hours ago
  • Charlotte, NC (16 miles from Cornelius, NC)
  • 2 hours ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Customer Service Representative

  • Denver, NC (8 miles from Cornelius, NC)
  • 2 days ago
  • Denver, NC (8 miles from Cornelius, NC)
  • 2 days ago

Denver, NC 28037 Job Duties and Responsibilities: Provide unmatched customer service....

Customer Service Representative

  • Charlotte, NC (16 miles from Cornelius, NC)
  • 8 days ago
  • Charlotte, NC (16 miles from Cornelius, NC)
  • 8 days ago

JOB DESCRIPTION: The Customer Service Representative responds to customer calls and emails to ensure customer satisfaction and operational efficiencies are consistently met....

Medical Equipment Customer Service Representative

  • Mooresville, NC (5 miles from Cornelius, NC)
  • 12 days ago
  • Mooresville, NC (5 miles from Cornelius, NC)
  • 12 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Retail Loss Prevention Customer Service Associate

  • Charlotte, NC (16 miles from Cornelius, NC)
  • 22 days ago
  • Charlotte, NC (16 miles from Cornelius, NC)
  • 22 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Charlotte, NC (16 miles from Cornelius, NC)
  • 23 days ago
  • Charlotte, NC (16 miles from Cornelius, NC)
  • 23 days ago

Current Property and Casualty License, as required by the State Department of Insurance, to effectively service clients, or be willing and able to obtain all required licenses within the first 90 days...

Retail Customer Service Associate

  • Kannapolis, NC (11 miles from Cornelius, NC)
  • 24 days ago
  • Kannapolis, NC (11 miles from Cornelius, NC)
  • 24 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2421 Supercenter Dr Ne, Kannapolis...

Retail Customer Service Associate

  • Mooresville, NC (5 miles from Cornelius, NC)
  • 24 days ago
  • Mooresville, NC (5 miles from Cornelius, NC)
  • 24 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 646 River Hwy, Mooresville, NC 28117...

Customer Service Representative Level I

  • Charlotte, NC (16 miles from Cornelius, NC)
  • 30+ days ago
  • Charlotte, NC (16 miles from Cornelius, NC)
  • 30+ days ago

Adecco is hiring immediately for an **Customer Service Representative level I** with a local client in **Charlotte, NC**! Apply now if you meet the qualifications listed below!...

Customer Service Representative

  • Charlotte, NC (16 miles from Cornelius, NC)
  • 30+ days ago
  • Charlotte, NC (16 miles from Cornelius, NC)
  • 30+ days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative

  • Charlotte, NC (16 miles from Cornelius, NC)
  • 30+ days ago
  • Charlotte, NC (16 miles from Cornelius, NC)
  • 30+ days ago

Customer Service Representative Overview: We believe that "Wow Customer Service" means a focus on providing first call resolution and delivering a caring human touch to our members, clients and health...

Remote Work

Customer Service Representative

  • Charlotte, NC (16 miles from Cornelius, NC)
  • 30+ days ago
  • Charlotte, NC (16 miles from Cornelius, NC)
  • 30+ days ago

The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and confirmation, communication of shipment details,...

Demographic Data for Cornelius, NC

Moving to Cornelius, NC? Find some basic demographic data about Cornelius, NC below.


Local
National
30,836
1,291
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Cornelius, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cornelius, NC offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cornelius, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »