Customer Service Jobs in Cornelius, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Charlotte, NC (16 miles from Cornelius, NC)
- 19 days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 19 days ago
service....
Customer Service Representative - FT
- Charlotte, NC (16 miles from Cornelius, NC)
- 19 days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 19 days ago
service....
Customer Service Representative
- Charlotte, NC (16 miles from Cornelius, NC)
- 1 hour ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 1 hour ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Charlotte, NC (16 miles from Cornelius, NC)
- 2 hours ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 2 hours ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Denver, NC (8 miles from Cornelius, NC)
- 2 days ago
- Denver, NC (8 miles from Cornelius, NC)
- 2 days ago
Denver, NC 28037 Job Duties and Responsibilities: Provide unmatched customer service....
Customer Service Representative
- Charlotte, NC (16 miles from Cornelius, NC)
- 8 days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 8 days ago
JOB DESCRIPTION: The Customer Service Representative responds to customer calls and emails to ensure customer satisfaction and operational efficiencies are consistently met....
Medical Equipment Customer Service Representative
- Mooresville, NC (5 miles from Cornelius, NC)
- 12 days ago
- Mooresville, NC (5 miles from Cornelius, NC)
- 12 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Loss Prevention Customer Service Associate
- Charlotte, NC (16 miles from Cornelius, NC)
- 22 days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 22 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Charlotte, NC (16 miles from Cornelius, NC)
- 23 days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 23 days ago
Current Property and Casualty License, as required by the State Department of Insurance, to effectively service clients, or be willing and able to obtain all required licenses within the first 90 days...
Retail Customer Service Associate
- Kannapolis, NC (11 miles from Cornelius, NC)
- 24 days ago
- Kannapolis, NC (11 miles from Cornelius, NC)
- 24 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2421 Supercenter Dr Ne, Kannapolis...
Retail Customer Service Associate
- Mooresville, NC (5 miles from Cornelius, NC)
- 24 days ago
- Mooresville, NC (5 miles from Cornelius, NC)
- 24 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 646 River Hwy, Mooresville, NC 28117...
Customer Service Representative Level I
- Charlotte, NC (16 miles from Cornelius, NC)
- 30+ days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 30+ days ago
Adecco is hiring immediately for an **Customer Service Representative level I** with a local client in **Charlotte, NC**! Apply now if you meet the qualifications listed below!...
Customer Service Representative
- Charlotte, NC (16 miles from Cornelius, NC)
- 30+ days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 30+ days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Charlotte, NC (16 miles from Cornelius, NC)
- 30+ days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 30+ days ago
Customer Service Representative Overview: We believe that "Wow Customer Service" means a focus on providing first call resolution and delivering a caring human touch to our members, clients and health...
Remote WorkCustomer Service Representative
- Charlotte, NC (16 miles from Cornelius, NC)
- 30+ days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 30+ days ago
The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and confirmation, communication of shipment details,...
Demographic Data for Cornelius, NC
Moving to Cornelius, NC? Find some basic demographic data about Cornelius, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cornelius, NC
Highest Education Level
Customer Services in Cornelius, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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