Customer Service Jobs in Concord, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate II
- Huntersville, NC (18 miles from Concord, NC)
- 1 day ago
- Huntersville, NC (18 miles from Concord, NC)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Salisbury, NC (23 miles from Concord, NC)
- 1 day ago
- Salisbury, NC (23 miles from Concord, NC)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Shop
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
What youll need to succeed as a Shop Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer skills, including Microsoft Office Available...
Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
Customer Service Representative Key Family of Companies - 3.5 Charlotte, NC Job Details Full-time Estimated: $29.4K - $35.7K a year 3 hours ago Benefits Dental insurance Qualifications Customer service...
Remote WorkCustomer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 9 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 9 days ago
The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and confirmation, communication of shipment details,...
Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 13 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 13 days ago
Business Development Center - HIC Location: 6030 East Independence Blvd, Charlotte, North Carolina 28212 Are you looking to build a professional career with a company whose strong culture of...
Medical Equipment Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 13 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 13 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Huntersville, NC (18 miles from Concord, NC)
- 15 days ago
- Huntersville, NC (18 miles from Concord, NC)
- 15 days ago
and Casualty License Performance Expectations Service carrier and clients in a manner to avoid exposure to E&O claims....
Customer Service Representative - PT
- Charlotte, NC (20 miles from Concord, NC)
- 17 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 17 days ago
service....
Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 19 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 19 days ago
Summary: BHS Corrugated North America is seeking a skilled Customer Service Representative to reinforce our parts customer service operations....
TRICARE Customer Service Rep - East Coast (NC,SC,VA/DC,MD & FL)
- Charlotte, NC (20 miles from Concord, NC)
- 19 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 19 days ago
At least two years of professional work experience in a customer service environment Excellent verbal and writing skills....
Licensed Property and Casualty Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 20 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 20 days ago
and Casualty license 6 months or more of customer service experience High school diploma or equivalent Overview Base Pay: 21.50 per HOUR Other Pay: Performance based incentives Job Number: 1244593...
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 25 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 25 days ago
The Customer Service Call Center Agent may handle a high volume of inbound calls and should seek to create a positive experience for each caller....
Customer Service Representative - FT
- Charlotte, NC (20 miles from Concord, NC)
- 25 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 25 days ago
service....
Demographic Data for Concord, NC
Moving to Concord, NC? Find some basic demographic data about Concord, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Concord, NC
Highest Education Level
Customer Services in Concord, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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