Customer Service Jobs in Columbus, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PBMD Behavioral Health - Hendersonville
- Hendersonville, NC (22 miles from Columbus, NC)
- 14 days ago
- Hendersonville, NC (22 miles from Columbus, NC)
- 14 days ago
Customer Service Representative - PBMD Behavioral Health - Hendersonville 3.8 3.8 out of 5 stars 1027 Fleming Street, Hendersonville, NC 28791 Description Our team is growing!...
Spanish Bilingual Customer Service Representative
- Spartanburg, SC (22 miles from Columbus, NC)
- 28 days ago
- Spartanburg, SC (22 miles from Columbus, NC)
- 28 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Retail Customer Service Associate
- Spartanburg, SC (22 miles from Columbus, NC)
- 30+ days ago
- Spartanburg, SC (22 miles from Columbus, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Peachwood Centre Dr, Spartanburg...
Customer Service Representative - Patient Registration
- Rutherfordton, NC (7 miles from Columbus, NC)
- 90+ days ago
- Rutherfordton, NC (7 miles from Columbus, NC)
- 90+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Spartanburg, SC (22 miles from Columbus, NC)
- 90+ days ago
- Spartanburg, SC (22 miles from Columbus, NC)
- 90+ days ago
Store 2723292: 1804 E Main St, Spartanburg, South Carolina 29307 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Spartanburg, SC (22 miles from Columbus, NC)
- 90+ days ago
- Spartanburg, SC (22 miles from Columbus, NC)
- 90+ days ago
Store 2723292: 1804 E Main St, Spartanburg, South Carolina 29307 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Columbus, NC
Moving to Columbus, NC? Find some basic demographic data about Columbus, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbus, NC
Highest Education Level
Customer Services in Columbus, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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