Customer Service Jobs in Coats, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Raleigh, NC (24 miles from Coats, NC)
- 5 hours ago
- Raleigh, NC (24 miles from Coats, NC)
- 5 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3001 Calvary Dr, Raleigh, NC 27604...
Remote Customer Service Representative
- Raleigh, NC (24 miles from Coats, NC)
- 5 hours ago
- Raleigh, NC (24 miles from Coats, NC)
- 5 hours ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Cary, NC (24 miles from Coats, NC)
- 3 days ago
- Cary, NC (24 miles from Coats, NC)
- 3 days ago
Customer Service Representative Call Center & Customer Service $ 20.40 / Hour location_on Cary, North Carolina work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Customer Service Representative - Sample Receiving/Project Management
- Cary, NC (24 miles from Coats, NC)
- 3 days ago
- Cary, NC (24 miles from Coats, NC)
- 3 days ago
service to assist Customer Service Manager. (20%) Qualifications High school diploma required, college degree highly preferred....
Customer Service Representative
- Raleigh, NC (24 miles from Coats, NC)
- 4 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 4 days ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative - FT
- Raleigh, NC (24 miles from Coats, NC)
- 8 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 8 days ago
service....
Customer Service Representative - PT
- Raleigh, NC (24 miles from Coats, NC)
- 16 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 16 days ago
service....
Customer Service Representative - No Weekends
- Cary, NC (24 miles from Coats, NC)
- 18 days ago
- Cary, NC (24 miles from Coats, NC)
- 18 days ago
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines...
Spanish Bilingual Customer Service Representative
- Raleigh, NC (24 miles from Coats, NC)
- 29 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 29 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Raleigh, NC (24 miles from Coats, NC)
- 30+ days ago
- Raleigh, NC (24 miles from Coats, NC)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep - Medicaid
- Raleigh, NC (24 miles from Coats, NC)
- 30+ days ago
- Raleigh, NC (24 miles from Coats, NC)
- 30+ days ago
Customer Service Rep - Medicaid Location: Raleigh, North Carolina Type: Contract To Hire Compensation: $15 - $15 hourly Contractor Work Model: Hybrid Customer Service Rep Seize your opportunity to make...
Overnight Customer Service Representative
- Apex, NC (24 miles from Coats, NC)
- 90+ days ago
- Apex, NC (24 miles from Coats, NC)
- 90+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Smithfield, NC (18 miles from Coats, NC)
- 90+ days ago
- Smithfield, NC (18 miles from Coats, NC)
- 90+ days ago
Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(05591) - 735 Highway 70 West
- Garner, NC (16 miles from Coats, NC)
- 90+ days ago
- Garner, NC (16 miles from Coats, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative, Full or Part Time
- Angier, NC (4 miles from Coats, NC)
- 90+ days ago
- Angier, NC (4 miles from Coats, NC)
- 90+ days ago
Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Coats, NC
Moving to Coats, NC? Find some basic demographic data about Coats, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Coats, NC
Highest Education Level
Customer Services in Coats, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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