Customer Service Jobs in Clayton, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Raleigh, NC (14 miles from Clayton, NC)
- 25 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 25 days ago
service....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Zebulon, NC (16 miles from Clayton, NC)
- 15 hours ago
- Zebulon, NC (16 miles from Clayton, NC)
- 15 hours ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Healthcare Customer Service Representative - Starts 7/07
- Raleigh, NC (14 miles from Clayton, NC)
- 2 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 2 days ago
Join a large non-profit Healthcare system based in MN! Job Description This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and...
Remote WorkLab Customer Service Rep - Phlebotomy
- Cary, NC (20 miles from Clayton, NC)
- 2 days ago
- Cary, NC (20 miles from Clayton, NC)
- 2 days ago
Summary: Provides customer services and schedule services and performs phlebotomy within the UNC Rex Laboratory departments. Prior phlebotomy experience required. Experience with EPIC preferred....
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Remote Customer Service Representative
- Raleigh, NC (14 miles from Clayton, NC)
- 3 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 3 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep - Medicaid
- Raleigh, NC (14 miles from Clayton, NC)
- 12 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 12 days ago
Customer Service Rep - Medicaid Location: Raleigh, North Carolina Type: Contract To Hire Compensation: $15 - $15 hourly Contractor Work Model: Hybrid Customer Service Rep Seize your opportunity to make...
Remote Customer Service Representative
- Raleigh, NC (14 miles from Clayton, NC)
- 15 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 15 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkRetail Customer Service Associate
- Raleigh, NC (14 miles from Clayton, NC)
- 23 days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 23 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3001 Calvary Dr, Raleigh, NC 27604...
Representative, Customer Service - Insurance Verification
- Raleigh, NC (14 miles from Clayton, NC)
- 30+ days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 30+ days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
- Raleigh, NC (14 miles from Clayton, NC)
- 45+ days ago
- Raleigh, NC (14 miles from Clayton, NC)
- 45+ days ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Knightdale, NC (12 miles from Clayton, NC)
- 45+ days ago
- Knightdale, NC (12 miles from Clayton, NC)
- 45+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative
- Smithfield, NC (11 miles from Clayton, NC)
- 60+ days ago
- Smithfield, NC (11 miles from Clayton, NC)
- 60+ days ago
Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(05591) - 735 Highway 70 West
- Garner, NC (6 miles from Clayton, NC)
- 60+ days ago
- Garner, NC (6 miles from Clayton, NC)
- 60+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative, Full or Part Time
- Angier, NC (16 miles from Clayton, NC)
- 90+ days ago
- Angier, NC (16 miles from Clayton, NC)
- 90+ days ago
Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Rolesville, NC (21 miles from Clayton, NC)
- 90+ days ago
- Rolesville, NC (21 miles from Clayton, NC)
- 90+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Clayton, NC
Moving to Clayton, NC? Find some basic demographic data about Clayton, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Clayton, NC
Highest Education Level
Customer Services in Clayton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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