Customer Service Jobs in Chapel Hill, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 19 hours ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 19 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Overnight Customer Service Representative
- Apex, NC (18 miles from Chapel Hill, NC)
- 45+ days ago
- Apex, NC (18 miles from Chapel Hill, NC)
- 45+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Graham, NC (16 miles from Chapel Hill, NC)
- 45+ days ago
- Graham, NC (16 miles from Chapel Hill, NC)
- 45+ days ago
Store 2723791: 801 E Harden St, Graham, North Carolina 27253 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(08908) - 833 Perry Rd.
- Apex, NC (18 miles from Chapel Hill, NC)
- 60+ days ago
- Apex, NC (18 miles from Chapel Hill, NC)
- 60+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Sales & Customer Service Associate
- Durham, NC (8 miles from Chapel Hill, NC)
- 60+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Rep(08920) - 110 Banks Dr.
- Chapel Hill, NC
- 90+ days ago
- Chapel Hill, NC
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Retail Customer Service Associate
- Durham, NC (8 miles from Chapel Hill, NC)
- 30+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4005 Durham Chapel Hill Blvd, Durham...
Customer Service Rep(08920) - 110 Banks Dr.
- Chapel Hill, NC
- 45+ days ago
- Chapel Hill, NC
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative, Full or Part Time
- Durham, NC (8 miles from Chapel Hill, NC)
- 45+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 45+ days ago
Store 2706312: 109 West Nc Hwy 54, Durham, North Carolina 27713 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Durham, NC (8 miles from Chapel Hill, NC)
- 60+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- Chapel Hill, NC
- 60+ days ago
- Chapel Hill, NC
- 60+ days ago
Store 2720294: 11399 US 15 501 N, Chapel Hill, North Carolina 27517 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(08925) - 1284 W Williams St.
- Apex, NC (18 miles from Chapel Hill, NC)
- 90+ days ago
- Apex, NC (18 miles from Chapel Hill, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08930) - 112 John Earl St.
- Hillsborough, NC (7 miles from Chapel Hill, NC)
- 90+ days ago
- Hillsborough, NC (7 miles from Chapel Hill, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05502) - 412 E. Main St
- Carrboro, NC (4 miles from Chapel Hill, NC)
- 90+ days ago
- Carrboro, NC (4 miles from Chapel Hill, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative - FT
- Durham, NC (8 miles from Chapel Hill, NC)
- 90+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 90+ days ago
service....
Demographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chapel Hill, NC
Highest Education Level
Customer Services in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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