Customer Service Jobs in Cary, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Garner, NC (13 miles from Cary, NC)
- 3 hours ago
- Garner, NC (13 miles from Cary, NC)
- 3 hours ago
CWR Customer Service Rep I Call Center & Customer Service $ 17.50 / Hour location_on Garner, North Carolina work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines...
Client Support Specialist, Business Insurance
- Raleigh, NC (8 miles from Cary, NC)
- 17 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 17 days ago
Two (2) years Commercial Insurance experience, preferably in an agency Property & Casualty license (or ability to obtain within 90 days). Insurance designation (i.e....
Required Skills/Experience 1 year of experience in customer service customer (includes call center, retail, and restaurants)....
Retail Customer Service Associate
- Wake Forest, NC (19 miles from Cary, NC)
- 45+ days ago
- Wake Forest, NC (19 miles from Cary, NC)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...
Remote Customer Service Representative
- Raleigh, NC (8 miles from Cary, NC)
- 45+ days ago
- Raleigh, NC (8 miles from Cary, NC)
- 45+ days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative Call Center & Customer Service $ 20.40 / Hour location_on Cary, North Carolina work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Customer Service Representative
- Raleigh, NC (8 miles from Cary, NC)
- 45+ days ago
- Raleigh, NC (8 miles from Cary, NC)
- 45+ days ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
- Morrisville, NC (7 miles from Cary, NC)
- 60+ days ago
- Morrisville, NC (7 miles from Cary, NC)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Spanish Bilingual Customer Service Representative
- Durham, NC (17 miles from Cary, NC)
- 60+ days ago
- Durham, NC (17 miles from Cary, NC)
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Raleigh, NC (8 miles from Cary, NC)
- 60+ days ago
- Raleigh, NC (8 miles from Cary, NC)
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Knightdale, NC (17 miles from Cary, NC)
- 90+ days ago
- Knightdale, NC (17 miles from Cary, NC)
- 90+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Overnight Customer Service Representative
- Apex, NC (8 miles from Cary, NC)
- 90+ days ago
- Apex, NC (8 miles from Cary, NC)
- 90+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05591) - 735 Highway 70 West
- Garner, NC (13 miles from Cary, NC)
- 90+ days ago
- Garner, NC (13 miles from Cary, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative, Full or Part Time
- Angier, NC (19 miles from Cary, NC)
- 90+ days ago
- Angier, NC (19 miles from Cary, NC)
- 90+ days ago
Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Cary, NC
Moving to Cary, NC? Find some basic demographic data about Cary, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cary, NC
Highest Education Level
Customer Services in Cary, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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