Customer Service Jobs in Cary, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Raleigh, NC (8 miles from Cary, NC)
  • 8 hours ago
  • Raleigh, NC (8 miles from Cary, NC)
  • 8 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Raleigh, NC (8 miles from Cary, NC)
  • 7 days ago
  • Raleigh, NC (8 miles from Cary, NC)
  • 7 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Spanish Bilingual Customer Service Representative

  • Durham, NC (17 miles from Cary, NC)
  • 8 days ago
  • Durham, NC (17 miles from Cary, NC)
  • 8 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Customer Service Representative

  • Raleigh, NC (8 miles from Cary, NC)
  • 14 days ago
  • Raleigh, NC (8 miles from Cary, NC)
  • 14 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Morrisville, NC (7 miles from Cary, NC)
  • 17 days ago
  • Morrisville, NC (7 miles from Cary, NC)
  • 17 days ago

Customer Service Representatives are expected to project a positive company image and experience through phone interaction....

Customer Service Rep - Medicaid

  • Raleigh, NC (8 miles from Cary, NC)
  • 23 days ago
  • Raleigh, NC (8 miles from Cary, NC)
  • 23 days ago

Customer Service Rep - Medicaid Location: Raleigh, North Carolina Type: Contract To Hire Compensation: $15 - $15 hourly Contractor Work Model: Hybrid Customer Service Rep Seize your opportunity to make...

Remote Customer Service Representative

  • Raleigh, NC (8 miles from Cary, NC)
  • 27 days ago
  • Raleigh, NC (8 miles from Cary, NC)
  • 27 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Retail Customer Service Associate

  • Wake Forest, NC (19 miles from Cary, NC)
  • 30+ days ago
  • Wake Forest, NC (19 miles from Cary, NC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...

Customer Service Representative

  • Knightdale, NC (17 miles from Cary, NC)
  • 60+ days ago
  • Knightdale, NC (17 miles from Cary, NC)
  • 60+ days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Overnight Customer Service Representative

  • Apex, NC (8 miles from Cary, NC)
  • 90+ days ago
  • Apex, NC (8 miles from Cary, NC)
  • 90+ days ago

Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(05591) - 735 Highway 70 West

  • Garner, NC (13 miles from Cary, NC)
  • 90+ days ago
  • Garner, NC (13 miles from Cary, NC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Lead Customer Service Representative, Full or Part Time

  • Angier, NC (19 miles from Cary, NC)
  • 90+ days ago
  • Angier, NC (19 miles from Cary, NC)
  • 90+ days ago

Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Durham, NC (17 miles from Cary, NC)
  • 90+ days ago
  • Durham, NC (17 miles from Cary, NC)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep(08925) - 1284 W Williams St.

  • Apex, NC (8 miles from Cary, NC)
  • 90+ days ago
  • Apex, NC (8 miles from Cary, NC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(05500) - 3677 New Bern Ave.

  • Raleigh, NC (8 miles from Cary, NC)
  • 90+ days ago
  • Raleigh, NC (8 miles from Cary, NC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Demographic Data for Cary, NC

Moving to Cary, NC? Find some basic demographic data about Cary, NC below.


Local
National
167,042
4,908
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Cary, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cary, NC offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cary, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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