Customer Service Jobs in Cary, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 27 Jobs

Customer Service Representative

  • Cary, NC
  • 2 days ago
  • Cary, NC
  • 2 days ago

Customer Service Representative Call Center & Customer Service $ 20.40 / Hour location_on Cary, North Carolina work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

service to assist Customer Service Manager. (20%) Qualifications High school diploma required, college degree highly preferred....

Customer Service Representative

  • Raleigh, NC (8 miles from Cary, NC)
  • 3 days ago
  • Raleigh, NC (8 miles from Cary, NC)
  • 3 days ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Customer Service Representative

  • Morrisville, NC (7 miles from Cary, NC)
  • 8 days ago
  • Morrisville, NC (7 miles from Cary, NC)
  • 8 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Associate

  • Morrisville, NC (7 miles from Cary, NC)
  • 16 days ago
  • Morrisville, NC (7 miles from Cary, NC)
  • 16 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - No Weekends

  • Cary, NC
  • 17 days ago
  • Cary, NC
  • 17 days ago

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines...

Customer Service Representative

  • Raleigh, NC (8 miles from Cary, NC)
  • 23 days ago
  • Raleigh, NC (8 miles from Cary, NC)
  • 23 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Spanish Bilingual Customer Service Representative

  • Durham, NC (17 miles from Cary, NC)
  • 28 days ago
  • Durham, NC (17 miles from Cary, NC)
  • 28 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Customer Service Representative

  • Raleigh, NC (8 miles from Cary, NC)
  • 30+ days ago
  • Raleigh, NC (8 miles from Cary, NC)
  • 30+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Rep - Medicaid

  • Raleigh, NC (8 miles from Cary, NC)
  • 30+ days ago
  • Raleigh, NC (8 miles from Cary, NC)
  • 30+ days ago

Customer Service Rep - Medicaid Location: Raleigh, North Carolina Type: Contract To Hire Compensation: $15 - $15 hourly Contractor Work Model: Hybrid Customer Service Rep Seize your opportunity to make...

Customer Service Representative

  • Knightdale, NC (17 miles from Cary, NC)
  • 60+ days ago
  • Knightdale, NC (17 miles from Cary, NC)
  • 60+ days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Overnight Customer Service Representative

  • Apex, NC (8 miles from Cary, NC)
  • 90+ days ago
  • Apex, NC (8 miles from Cary, NC)
  • 90+ days ago

Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(05591) - 735 Highway 70 West

  • Garner, NC (13 miles from Cary, NC)
  • 90+ days ago
  • Garner, NC (13 miles from Cary, NC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Associate

  • Durham, NC (17 miles from Cary, NC)
  • 90+ days ago
  • Durham, NC (17 miles from Cary, NC)
  • 90+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative, Full or Part Time

  • Angier, NC (19 miles from Cary, NC)
  • 90+ days ago
  • Angier, NC (19 miles from Cary, NC)
  • 90+ days ago

Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Cary, NC

Moving to Cary, NC? Find some basic demographic data about Cary, NC below.


Local
National
167,042
4,908
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Cary, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cary, NC offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cary, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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