Customer Service Jobs in Burlington, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 3 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 3 days ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Greensboro, NC (15 miles from Burlington, NC)
- 20 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 20 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Spanish Bilingual Customer Service Representative
- Siler City, NC (21 miles from Burlington, NC)
- 28 days ago
- Siler City, NC (21 miles from Burlington, NC)
- 28 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 28 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 28 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkProperty Casualty Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 30+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 30+ days ago
Insurance License in good standing Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability...
Customer Service Representative - medi USA
- Whitsett, NC (6 miles from Burlington, NC)
- 30+ days ago
- Whitsett, NC (6 miles from Burlington, NC)
- 30+ days ago
Customer Service Representative - medi USA!!!...
- Greensboro, NC (15 miles from Burlington, NC)
- 45+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 45+ days ago
Position Summary The purpose of this position is to provide customer service support such as: order processing, tracking order status, work within designated CRM, telephone communications and internal...
Customer Service Representative
- Graham, NC (9 miles from Burlington, NC)
- 90+ days ago
- Graham, NC (9 miles from Burlington, NC)
- 90+ days ago
Store 2723791: 801 E Harden St, Graham, North Carolina 27253 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 90+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 90+ days ago
Store 2723782: 3001 Pleasant Garden Rd, Greensboro, North Carolina 27406 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Rep(08930) - 112 John Earl St.
- Hillsborough, NC (24 miles from Burlington, NC)
- 90+ days ago
- Hillsborough, NC (24 miles from Burlington, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05502) - 412 E. Main St
- Carrboro, NC (24 miles from Burlington, NC)
- 90+ days ago
- Carrboro, NC (24 miles from Burlington, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Burlington, NC
Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Burlington, NC
Highest Education Level
Customer Services in Burlington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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