Customer Service Jobs in Burgaw, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Wilmington, NC (20 miles from Burgaw, NC)
- 20 days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 20 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Retail Customer Service Associate
- Wilmington, NC (20 miles from Burgaw, NC)
- 23 days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 23 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 412 S College Rd, Wilmington, NC...
Customer Service Representative
- Wilmington, NC (20 miles from Burgaw, NC)
- 25 days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 25 days ago
Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....
Customer Service Representative
- Wilmington, NC (20 miles from Burgaw, NC)
- 45+ days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 45+ days ago
Customer Service Representative At Senneca, we embrace the entrepreneurial spirit of the innovators that created our brands from traffic doors, to cold storage doors to fiberglass doors and beyond....
Customer Service Representative
- Wilmington, NC (20 miles from Burgaw, NC)
- 90+ days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 90+ days ago
Store 2720450: 2400 N College Rd, Wilmington, North Carolina 28405 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Burgaw, NC
Moving to Burgaw, NC? Find some basic demographic data about Burgaw, NC below.
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Salary for Customer Service Jobs in Burgaw, NC
Highest Education Level
Customer Services in Burgaw, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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