Customer Service Jobs in Buies Creek, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Customer Service Representative
- Fort Liberty, NC (22 miles from Buies Creek, NC)
- 3 days ago
- Fort Liberty, NC (22 miles from Buies Creek, NC)
- 3 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representative
- Cary, NC (24 miles from Buies Creek, NC)
- 5 days ago
- Cary, NC (24 miles from Buies Creek, NC)
- 5 days ago
Customer Service Representative Call Center & Customer Service $ 20.40 / Hour location_on Cary, North Carolina work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Overnight Customer Service Representative
- Apex, NC (23 miles from Buies Creek, NC)
- 90+ days ago
- Apex, NC (23 miles from Buies Creek, NC)
- 90+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Smithfield, NC (22 miles from Buies Creek, NC)
- 90+ days ago
- Smithfield, NC (22 miles from Buies Creek, NC)
- 90+ days ago
Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(05591) - 735 Highway 70 West
- Garner, NC (18 miles from Buies Creek, NC)
- 90+ days ago
- Garner, NC (18 miles from Buies Creek, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative, Full or Part Time
- Angier, NC (5 miles from Buies Creek, NC)
- 90+ days ago
- Angier, NC (5 miles from Buies Creek, NC)
- 90+ days ago
Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(08925) - 1284 W Williams St.
- Apex, NC (23 miles from Buies Creek, NC)
- 90+ days ago
- Apex, NC (23 miles from Buies Creek, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08925) - 1284 W Williams St.
- Apex, NC (23 miles from Buies Creek, NC)
- 90+ days ago
- Apex, NC (23 miles from Buies Creek, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Buies Creek, NC
Highest Education Level
Customer Services in Buies Creek, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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