Customer Service Jobs in Asheboro, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Medical Billing/Patient Accounting
- Greensboro, NC (23 miles from Asheboro, NC)
- 6 days ago
- Greensboro, NC (23 miles from Asheboro, NC)
- 6 days ago
Overview The Customer Service Representative responds to inquiries by answering all incoming telephone calls promptly and courteously, ensuring customer requests are assessed and handled to effectively...
Employee Benefits Customer Service Representative
- Greensboro, NC (23 miles from Asheboro, NC)
- 22 days ago
- Greensboro, NC (23 miles from Asheboro, NC)
- 22 days ago
Skills & Experience to Be Successful : 3+ years of customer service experience in the insurance industry....
- Thomasville, NC (20 miles from Asheboro, NC)
- 30+ days ago
- Thomasville, NC (20 miles from Asheboro, NC)
- 30+ days ago
Customer Service Representative SUMMARY This position is responsible for being the first line of contact for Harcros....
Lead Customer Service Representative
- Greensboro, NC (23 miles from Asheboro, NC)
- 90+ days ago
- Greensboro, NC (23 miles from Asheboro, NC)
- 90+ days ago
Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative....
Property Casualty Customer Service Representative
- Greensboro, NC (23 miles from Asheboro, NC)
- 30+ days ago
- Greensboro, NC (23 miles from Asheboro, NC)
- 30+ days ago
Insurance License in good standing Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability...
Retail Customer Service Associate
- Greensboro, NC (23 miles from Asheboro, NC)
- 30+ days ago
- Greensboro, NC (23 miles from Asheboro, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4418 W Wendover Ave, Greensboro,...
Customer Service Representative
- Whitsett, NC (22 miles from Asheboro, NC)
- 90+ days ago
- Whitsett, NC (22 miles from Asheboro, NC)
- 90+ days ago
Store 2723787: 6400 Burlington Rd, Whitsett, North Carolina 27377 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Asheboro, NC
Moving to Asheboro, NC? Find some basic demographic data about Asheboro, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Asheboro, NC
Highest Education Level
Customer Services in Asheboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »