Customer Service Jobs in Albemarle, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Concord, NC (17 miles from Albemarle, NC)
- 45+ days ago
- Concord, NC (17 miles from Albemarle, NC)
- 45+ days ago
Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Lead Customer Service Representative
- Concord, NC (17 miles from Albemarle, NC)
- 90+ days ago
- Concord, NC (17 miles from Albemarle, NC)
- 90+ days ago
Store 2701492: 279 Warren C Coleman Blvd S, Concord, North Carolina 28027 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Rep(08821) - 9900 Poplar Tent Rd. #105
- Concord, NC (17 miles from Albemarle, NC)
- 90+ days ago
- Concord, NC (17 miles from Albemarle, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08845) - 4445 NC-49
- Harrisburg, NC (24 miles from Albemarle, NC)
- 90+ days ago
- Harrisburg, NC (24 miles from Albemarle, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Albemarle, NC
Moving to Albemarle, NC? Find some basic demographic data about Albemarle, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Albemarle, NC
Highest Education Level
Customer Services in Albemarle, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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