Customer Service Jobs in Advance, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Medical Equipment Customer Service Representative

  • High Point, NC (24 miles from Advance, NC)
  • 5 days ago
  • High Point, NC (24 miles from Advance, NC)
  • 5 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Sr Customer Service Representative

  • Salisbury, NC (16 miles from Advance, NC)
  • 16 days ago
  • Salisbury, NC (16 miles from Advance, NC)
  • 16 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Retail Loss Prevention Customer Service Associate II

  • Salisbury, NC (16 miles from Advance, NC)
  • 30+ days ago
  • Salisbury, NC (16 miles from Advance, NC)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Winston Salem, NC (17 miles from Advance, NC)
  • 90+ days ago
  • Winston Salem, NC (17 miles from Advance, NC)
  • 90+ days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Lead Customer Service Representative

  • Salisbury, NC (16 miles from Advance, NC)
  • 90+ days ago
  • Salisbury, NC (16 miles from Advance, NC)
  • 90+ days ago

Store 2707292: 115 Rowan Summit Drive, Salisbury, North Carolina 28146 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Salisbury, NC (16 miles from Advance, NC)
  • 90+ days ago
  • Salisbury, NC (16 miles from Advance, NC)
  • 90+ days ago

Store 2705115: 1015 E Innes St, Salisbury, North Carolina 28144 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Advance, NC

Moving to Advance, NC? Find some basic demographic data about Advance, NC below.


Local
National
14,963
317
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Advance, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Advance, NC offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Advance, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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