Customer Service Jobs in White Plains, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Flushing, NY (19 miles from White Plains, NY)
- 1 day ago
- Flushing, NY (19 miles from White Plains, NY)
- 1 day ago
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
Customer Service Representative-Weekdays, Evenings, Weekends rotating schedule.
- White Plains, NY
- 1 day ago
- White Plains, NY
- 1 day ago
The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...
Loss Prevention Customer Service Associate 2
- Stamford, CT (11 miles from White Plains, NY)
- 2 days ago
- Stamford, CT (11 miles from White Plains, NY)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Cardmember Services
- Hackensack, NJ (17 miles from White Plains, NY)
- 3 days ago
- Hackensack, NJ (17 miles from White Plains, NY)
- 3 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
/18968/363f075f-c1dd-41b5-93de-89adf9708427.png&z=8&s=INS&ih_t=6%2F20%2F2025+12%3A09%3A30+PM&utm_medium=internal%20referrer&utm_campaign=internal---online-course-library&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative - PT
- New York, NY (22 miles from White Plains, NY)
- 5 days ago
- New York, NY (22 miles from White Plains, NY)
- 5 days ago
service....
Customer Service Representative
- Flushing, NY (19 miles from White Plains, NY)
- 5 days ago
- Flushing, NY (19 miles from White Plains, NY)
- 5 days ago
Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....
- New York, NY (22 miles from White Plains, NY)
- 6 days ago
- New York, NY (22 miles from White Plains, NY)
- 6 days ago
Preferred Skills: Strong customer service and communication skills. Ability to multitask in a fast-paced environment....
Customer Service Representative - PT
- East Elmhurst, NY (19 miles from White Plains, NY)
- 6 days ago
- East Elmhurst, NY (19 miles from White Plains, NY)
- 6 days ago
service....
Loss Prevention Customer Service Associate II
- Greenvale, NY (16 miles from White Plains, NY)
- 7 days ago
- Greenvale, NY (16 miles from White Plains, NY)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Seasonal & Regular Customer Service Representative - Roosevelt Field
- Garden City, NY (22 miles from White Plains, NY)
- 8 days ago
- Garden City, NY (22 miles from White Plains, NY)
- 8 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Retail Loss Prevention Customer Service Associate II
- Mount Kisco, NY (11 miles from White Plains, NY)
- 9 days ago
- Mount Kisco, NY (11 miles from White Plains, NY)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Valhalla, NY (4 miles from White Plains, NY)
- 9 days ago
- Valhalla, NY (4 miles from White Plains, NY)
- 9 days ago
The Customer Service Associate is responsible for managing the day-to-day processes of the call center....
Customer Service Representative - Bilingual
- New York, NY (22 miles from White Plains, NY)
- 11 days ago
- New York, NY (22 miles from White Plains, NY)
- 11 days ago
Reports directly to the Customer Service Supervisor. Adhere to all remote work policies and procedures....
- Stamford, CT (11 miles from White Plains, NY)
- 12 days ago
- Stamford, CT (11 miles from White Plains, NY)
- 12 days ago
for an experienced Customer Service Rep for our Stamford client....
Customer Service Representative
- New York, NY (22 miles from White Plains, NY)
- 13 days ago
- New York, NY (22 miles from White Plains, NY)
- 13 days ago
Customer Service Representative Vaco $24.00 / hr United States, York, York Jun 05, 2025 Client: Well-Known Insurance Company Location: Downtown Manhattan Pay: $24/hour Hours: 8:30-4:30 5 days a week...
Demographic Data for White Plains, NY
Moving to White Plains, NY? Find some basic demographic data about White Plains, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in White Plains, NY
Highest Education Level
Customer Services in White Plains, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »