Customer Service Jobs in White Plains, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Port Washington, NY (13 miles from White Plains, NY)
- 15 days ago
- Port Washington, NY (13 miles from White Plains, NY)
- 15 days ago
Were looking for Customer Service Professionals for our Melville, New York office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative/ Bilingual (English/Spanish)
- New York, NY (22 miles from White Plains, NY)
- 3 days ago
- New York, NY (22 miles from White Plains, NY)
- 3 days ago
About The Role The Customer Service Representative, Bilingual, assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, eligibility, claims inquiry...
Customer Service Representative
- New York, NY (22 miles from White Plains, NY)
- 5 days ago
- New York, NY (22 miles from White Plains, NY)
- 5 days ago
Job Summary: We are seeking a detail-oriented and customer-focused Customer Service Representative to join our Underwriting team....
Samsung VOC Customer Service Representative, Bi-lingual Korean/English
- Englewood Cliffs, NJ (14 miles from White Plains, NY)
- 6 days ago
- Englewood Cliffs, NJ (14 miles from White Plains, NY)
- 6 days ago
follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...
Retail Customer Service Associate
- Secaucus, NJ (23 miles from White Plains, NY)
- 6 days ago
- Secaucus, NJ (23 miles from White Plains, NY)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...
Internal Sales and Customer Service Representative
- New York, NY (22 miles from White Plains, NY)
- 11 days ago
- New York, NY (22 miles from White Plains, NY)
- 11 days ago
Prepare sales reports, presentations, and customer service metrics for internal use....
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (8 miles from White Plains, NY)
- 12 days ago
- New Rochelle, NY (8 miles from White Plains, NY)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Paterson, NJ (22 miles from White Plains, NY)
- 12 days ago
- Paterson, NJ (22 miles from White Plains, NY)
- 12 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative (RSS)
- New York, NY (22 miles from White Plains, NY)
- 13 days ago
- New York, NY (22 miles from White Plains, NY)
- 13 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
lp customer service associate II
- Yonkers, NY (8 miles from White Plains, NY)
- 13 days ago
- Yonkers, NY (8 miles from White Plains, NY)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Franklin Lakes, NJ (23 miles from White Plains, NY)
- 13 days ago
- Franklin Lakes, NJ (23 miles from White Plains, NY)
- 13 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (23 miles from White Plains, NY)
- 14 days ago
- Secaucus, NJ (23 miles from White Plains, NY)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)
- Glen Rock, NJ (19 miles from White Plains, NY)
- 15 days ago
- Glen Rock, NJ (19 miles from White Plains, NY)
- 15 days ago
Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....
Retail Loss Prevention Customer Service Associate II
- New York, NY (22 miles from White Plains, NY)
- 15 days ago
- New York, NY (22 miles from White Plains, NY)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Westchester
- White Plains, NY
- 16 days ago
- White Plains, NY
- 16 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Demographic Data for White Plains, NY
Moving to White Plains, NY? Find some basic demographic data about White Plains, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in White Plains, NY
Highest Education Level
Customer Services in White Plains, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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