Customer Service Jobs in Westbury, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 42 Jobs

Customer Service Representative

  • Melville, NY (9 miles from Westbury, NY)
  • 22 hours ago
  • Melville, NY (9 miles from Westbury, NY)
  • 22 hours ago

Job Qualification High School Education or equivalent, required. 1-3 years of customer service experience....

Customer Service Associate

  • New York, NY (21 miles from Westbury, NY)
  • 1 day ago
  • New York, NY (21 miles from Westbury, NY)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Uniformed Loss Prevention Customer Service Associate

  • Yonkers, NY (19 miles from Westbury, NY)
  • 1 day ago
  • Yonkers, NY (19 miles from Westbury, NY)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Associate Laboratory Customer Service Representative

  • New Hyde Park, NY (5 miles from Westbury, NY)
  • 5 days ago
  • New Hyde Park, NY (5 miles from Westbury, NY)
  • 5 days ago

Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core Laboratories....

Loss Prevention Customer Service Associate I

  • New York, NY (21 miles from Westbury, NY)
  • 6 days ago
  • New York, NY (21 miles from Westbury, NY)
  • 6 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Commercial Lines CSR

  • New York, NY (21 miles from Westbury, NY)
  • 6 days ago
  • New York, NY (21 miles from Westbury, NY)
  • 6 days ago

and Casualty License....

Acupuncture Clinic Customer Service Representative

  • Jamaica, NY (13 miles from Westbury, NY)
  • 6 days ago
  • Jamaica, NY (13 miles from Westbury, NY)
  • 6 days ago

Under close supervision of manager, communicate with patients using various means; schedule and confirm appointments; assist with patient intake, insurance inquiries, and address routine...

Loss Prevention Customer Service Associate II

  • Brooklyn, NY (21 miles from Westbury, NY)
  • 6 days ago
  • Brooklyn, NY (21 miles from Westbury, NY)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Bilingual Customer Service Representative

  • White Plains, NY (19 miles from Westbury, NY)
  • 7 days ago
  • White Plains, NY (19 miles from Westbury, NY)
  • 7 days ago

Position Summary The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers....

Customer Service Representative

  • Plainview, NY (6 miles from Westbury, NY)
  • 11 days ago
  • Plainview, NY (6 miles from Westbury, NY)
  • 11 days ago

engineering, business, marketing, finance, economics, customer service, account management, etc....

Customer Service Representative - PT

  • New York, NY (21 miles from Westbury, NY)
  • 14 days ago
  • New York, NY (21 miles from Westbury, NY)
  • 14 days ago

service....

Customer Service Representative II

  • New York, NY (21 miles from Westbury, NY)
  • 17 days ago
  • New York, NY (21 miles from Westbury, NY)
  • 17 days ago

Customer Service Representative II (Riverhead, NY)Description & RequirementsMaximus is currently looking for Customer Service Representative II to join our growing team....

Loss Prevention Customer Service Associate

  • Bay Shore, NY (20 miles from Westbury, NY)
  • 18 days ago
  • Bay Shore, NY (20 miles from Westbury, NY)
  • 18 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Insurance Broker and Customer Service Representatives

  • New York, NY (21 miles from Westbury, NY)
  • 19 days ago
  • New York, NY (21 miles from Westbury, NY)
  • 19 days ago

and Casualty license, which typically takes about a month of schooling and exam preparation....

Customer Service Representative

  • Melville, NY (9 miles from Westbury, NY)
  • 20 days ago
  • Melville, NY (9 miles from Westbury, NY)
  • 20 days ago

We're looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Demographic Data for Westbury, NY

Moving to Westbury, NY? Find some basic demographic data about Westbury, NY below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Westbury, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Westbury, NY offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westbury, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »