Customer Service Jobs in West Seneca, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- Buffalo, NY (3 miles from West Seneca, NY)
- 30+ days ago
- Buffalo, NY (3 miles from West Seneca, NY)
- 30+ days ago
service....
Customer Service Representative
- East Aurora, NY (14 miles from West Seneca, NY)
- 5 hours ago
- East Aurora, NY (14 miles from West Seneca, NY)
- 5 hours ago
Mold Utility - C Shift at Becton Dickinson NA Mold Utility - C Shift at Becton Dickinson NA in Columbus, Nebraska Posted in Other 17 days ago. Job Description: Job Description Summary Job...
Customer Service Representative
- Buffalo, NY (3 miles from West Seneca, NY)
- 8 days ago
- Buffalo, NY (3 miles from West Seneca, NY)
- 8 days ago
We are hiring full-time customer service representatives to start on July 28, 2025....
Centivo On-site Hiring Event - Customer Service Representatives
- Buffalo, NY (3 miles from West Seneca, NY)
- 14 days ago
- Buffalo, NY (3 miles from West Seneca, NY)
- 14 days ago
Prior customer service experience in health insurance is a plus but not required as we provide a paid training program scheduled to start Monday, June 30, 2025, Monday to Friday in the Buffalo office...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...
Retail Customer Service Associate
- Niagara Falls, NY (18 miles from West Seneca, NY)
- 25 days ago
- Niagara Falls, NY (18 miles from West Seneca, NY)
- 25 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1580 Military Road, Niagara Falls...
Showroom Customer Service Representative
- Depew, NY (5 miles from West Seneca, NY)
- 30+ days ago
- Depew, NY (5 miles from West Seneca, NY)
- 30+ days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Buffalo, NY (3 miles from West Seneca, NY)
- 45+ days ago
- Buffalo, NY (3 miles from West Seneca, NY)
- 45+ days ago
The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....
Part time Customer Service Associate
- Niagara Falls, NY (18 miles from West Seneca, NY)
- 45+ days ago
- Niagara Falls, NY (18 miles from West Seneca, NY)
- 45+ days ago
service, or sales environment Proven sales track record and results driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer...
service and procedures Education NY State PC or BR license or Personal Lines Insurance license Experience Hands on insurance agency customer experience Excellent work ethic, documentation and communication...
Customer Service Representative
- Depew, NY (5 miles from West Seneca, NY)
- 90+ days ago
- Depew, NY (5 miles from West Seneca, NY)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Financial Aid Customer Service Representative
- Orchard Park, NY (10 miles from West Seneca, NY)
- 90+ days ago
- Orchard Park, NY (10 miles from West Seneca, NY)
- 90+ days ago
Reports To : Financial Aid Leadership Location : Orchard Park, NY Position Summary : The Financial Aid Customer Service Representative will ensure excellent customer service skills in every interaction...
Demographic Data for West Seneca, NY
Moving to West Seneca, NY? Find some basic demographic data about West Seneca, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West Seneca, NY
Highest Education Level
Customer Services in West Seneca, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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