Customer Service Jobs in Webster, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Medicare Pharmacy Contact Center
- Rochester, NY (9 miles from Webster, NY)
- 1 day ago
- Rochester, NY (9 miles from Webster, NY)
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer service representative at office
- Rochester, NY (9 miles from Webster, NY)
- 6 days ago
- Rochester, NY (9 miles from Webster, NY)
- 6 days ago
Great opportunity well established insurance office Mazzola insurance been in business since 1963 looking for nice happy person to add to our staff we will train you and get you licensed if needed...
Loss Prevention Customer Service Associate
- Henrietta, NY (14 miles from Webster, NY)
- 10 days ago
- Henrietta, NY (14 miles from Webster, NY)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Rochester, NY (9 miles from Webster, NY)
- 13 days ago
- Rochester, NY (9 miles from Webster, NY)
- 13 days ago
Apply to be a Customer Service Representative today!...
Customer Service Representative Employee Benefits
- Rochester, NY (9 miles from Webster, NY)
- 17 days ago
- Rochester, NY (9 miles from Webster, NY)
- 17 days ago
We are seeking a dedicated Customer Service Representative to join our S125 Client Service Center team....
Customer Service Representative (CSR) - Durable Medical Equipment (DME)
- Rochester, NY (9 miles from Webster, NY)
- 23 days ago
- Rochester, NY (9 miles from Webster, NY)
- 23 days ago
Customer Service Representative (CSR) - Durable Medical Equipment (DME) Bump Health Rochester, NY Job Details Full-time $35,000 - $45,000 a year 2 days ago Benefits Health insurance Qualifications Medicare...
Loss Prevention Customer Service Associate
- Loehmanns Plz, NY (9 miles from Webster, NY)
- 25 days ago
- Loehmanns Plz, NY (9 miles from Webster, NY)
- 25 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Rochester, NY (9 miles from Webster, NY)
- 30+ days ago
- Rochester, NY (9 miles from Webster, NY)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - PT
- Rochester, NY (9 miles from Webster, NY)
- 60+ days ago
- Rochester, NY (9 miles from Webster, NY)
- 60+ days ago
service....
Long Term Care Customer Service Representative I (Rochester)
- Rochester, NY (9 miles from Webster, NY)
- 90+ days ago
- Rochester, NY (9 miles from Webster, NY)
- 90+ days ago
Customer service experience preferred....
Customer Service Representative
- Rochester, NY (9 miles from Webster, NY)
- 90+ days ago
- Rochester, NY (9 miles from Webster, NY)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Webster, NY
Moving to Webster, NY? Find some basic demographic data about Webster, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Webster, NY
Highest Education Level
Customer Services in Webster, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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