Customer Service Jobs in Uniondale, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
IN OFFICE Insurance Customer Service Representative/Receptionist
- Brian Levitt Agency LLC - State Farm Insurance
- Woodside, NY (16 miles from Uniondale, NY)
- 8 days ago
- Woodside, NY (16 miles from Uniondale, NY)
- 8 days ago
un IN OFFICE Insurance Customer Service Representative/Receptionist (Woodside) Brian Levitt Agency LLC - State Farm Insurance compensation: Starting salary commensurate with experience (35k-55k+) plus...
In PersonInsurance Broker /Customer Service Rep
- A&Y Royal Insurance Bkge
- New York, NY (21 miles from Uniondale, NY)
- 8 days ago
- New York, NY (21 miles from Uniondale, NY)
- 8 days ago
Broker/Customer Service Rep Commercial Lines -Some Experience Required A&Y Royal Insurance Brokerage, a busy Brooklyn-based firm, is looking for a motivated Insurance Broker assistant/Customer Service...
In PersonUnderwriting Associate I/Customer Service Representative
- Coverwhale
- New York, NY (21 miles from Uniondale, NY)
- 28 days ago
- New York, NY (21 miles from Uniondale, NY)
- 28 days ago
Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives...
In PersonCustomer Service Representative
- Patriot Growth Insurance Services
- Bohemia, NY (24 miles from Uniondale, NY)
- 28 days ago
- Bohemia, NY (24 miles from Uniondale, NY)
- 28 days ago
Position Overview : We are seeking a client-focused Personal Lines Customer Service Representative to support day-to-day servicing of personal insurance accounts....
In PersonDemographic Data for Uniondale, NY
Moving to Uniondale, NY? Find some basic demographic data about Uniondale, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Uniondale, NY
Highest Education Level
Customer Services in Uniondale, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cash Handling
- Point-of-Sale System
- Order Entry
- Stocking
- Safety Training
- Telecom
- Wellness
- Punctual
- Ecommerce
- Food Service Management
- Food Handling
- Branch Management
- Sanitation
- Friendliness
- Courteous
- Compensation and Benefits
- Check Cashing
- Personal Lines
- Property and Casualty Insurance
- Property Damage
- One Call Resolution
- Claims
- Call Center Experience
- Claims Processing
- Inbound
- Financial Services
- Resolution
- Inside Sales
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Billing
- Microsoft Windows
- Retail
- Military Background
- Listening
- High School Diploma
- Customer Relations
- Interpersonal Skills
- English
- Policy Development
- Collaboration
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Teamwork
- Customer Service
- Time Management
- Communication Skills
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