Customer Service Jobs in Troy, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Albany, NY (11 miles from Troy, NY)
- 4 days ago
- Liberty Mutual Insurance
- Albany, NY (11 miles from Troy, NY)
- 4 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkPart Time Customer Service Representative (remote)
- Albany, NY (11 miles from Troy, NY)
- 7 hours ago
- Albany, NY (11 miles from Troy, NY)
- 7 hours ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative - ALB Airport - Full Time
- Newtonville, NY (9 miles from Troy, NY)
- 4 days ago
- Newtonville, NY (9 miles from Troy, NY)
- 4 days ago
National and Alamo has an exciting opportunity for a Customer Service Representative....
Customer Service Representative
- Pittsfield, MA (24 miles from Troy, NY)
- 19 days ago
- Pittsfield, MA (24 miles from Troy, NY)
- 19 days ago
Our award-winning contact center is known for deliveringoutstanding customer service experiences and we want to work with othersthat have a drive to be the best at what they do....
Latham Pool Products, Inc Careers - Customer Service Representative-1st Shift
- Latham, NY (9 miles from Troy, NY)
- 19 days ago
- Latham, NY (9 miles from Troy, NY)
- 19 days ago
service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
Loss Prevention Customer Service Associate (Tactical)
- Schenectady, NY (18 miles from Troy, NY)
- 19 days ago
- Schenectady, NY (18 miles from Troy, NY)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II (Albany, NY)
- Albany, NY (11 miles from Troy, NY)
- 20 days ago
- Albany, NY (11 miles from Troy, NY)
- 20 days ago
Description & Requirements Maximus is currently looking for Customer Service Representative II to join our growing team....
Customer Service Representative-1st Shift
- Latham, NY (9 miles from Troy, NY)
- 21 days ago
- Latham, NY (9 miles from Troy, NY)
- 21 days ago
service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
Part Time Customer Service Representative
- Albany, NY (11 miles from Troy, NY)
- 23 days ago
- Albany, NY (11 miles from Troy, NY)
- 23 days ago
Requirements: High School Diploma or Equivalent Exceptional customer service skills with a minimum of one year experience in a customer service role. Call center experience preferred....
Customer Service Representative II
- Glenmont, NY (14 miles from Troy, NY)
- 27 days ago
- Glenmont, NY (14 miles from Troy, NY)
- 27 days ago
As an FNOL Customer Service Representative, you will be the first point of contact for customers reporting a loss....
Loss Prevention Customer Service Associate II
- Latham, NY (9 miles from Troy, NY)
- 28 days ago
- Latham, NY (9 miles from Troy, NY)
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Pittsfield, MA
- Pittsfield, MA (24 miles from Troy, NY)
- 30+ days ago
- Pittsfield, MA (24 miles from Troy, NY)
- 30+ days ago
Our award-winning contact center is known for delivering outstanding customer service experiences and we want to work with others that have a drive to be the best at what they do....
Latham Pool Products, Inc Careers - Customer Service Representative-Radiant
- Albany, NY (11 miles from Troy, NY)
- 30+ days ago
- Albany, NY (11 miles from Troy, NY)
- 30+ days ago
as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
Customer Service Representative-Radiant
- Albany, NY (11 miles from Troy, NY)
- 30+ days ago
- Albany, NY (11 miles from Troy, NY)
- 30+ days ago
as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
Retail Customer Service Associate
- Latham, NY (9 miles from Troy, NY)
- 30+ days ago
- Latham, NY (9 miles from Troy, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 579 Troy Schenectady Rd, Latham,...
Demographic Data for Troy, NY
Moving to Troy, NY? Find some basic demographic data about Troy, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Troy, NY
Highest Education Level
Customer Services in Troy, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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