Customer Service Jobs in Tappan, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 42 Jobs

Customer Service Representative- Newark Airport

  • Newark, NJ (23 miles from Tappan, NY)
  • 3 hours ago
  • Newark, NJ (23 miles from Tappan, NY)
  • 3 hours ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Bank/Credit Union Contact Center Customer Service Representative (CCC)

  • New York, NY (19 miles from Tappan, NY)
  • 7 hours ago
  • New York, NY (19 miles from Tappan, NY)
  • 7 hours ago

What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....

Internal Sales and Customer Service Representative

  • New York, NY (19 miles from Tappan, NY)
  • 7 hours ago
  • New York, NY (19 miles from Tappan, NY)
  • 7 hours ago

Prepare sales reports, presentations, and customer service metrics for internal use....

Customer Service Representative

  • New York, NY (19 miles from Tappan, NY)
  • 15 hours ago
  • New York, NY (19 miles from Tappan, NY)
  • 15 hours ago

The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM 7PM EST with the ability to adjust shifts with notice based on business needs....

Uniformed Loss Prevention Customer Service Associate

  • New Rochelle, NY (11 miles from Tappan, NY)
  • 1 day ago
  • New Rochelle, NY (11 miles from Tappan, NY)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Jersey City, NJ (21 miles from Tappan, NY)
  • 2 days ago
  • Jersey City, NJ (21 miles from Tappan, NY)
  • 2 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Newark, NJ (23 miles from Tappan, NY)
  • 2 days ago
  • Newark, NJ (23 miles from Tappan, NY)
  • 2 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Paterson, NJ (14 miles from Tappan, NY)
  • 2 days ago
  • Paterson, NJ (14 miles from Tappan, NY)
  • 2 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Insurance Rep Customer Service Personal Lines

  • Astoria, NY (19 miles from Tappan, NY)
  • 2 days ago
  • Astoria, NY (19 miles from Tappan, NY)
  • 2 days ago

As a Personal Lines CSR, you will be a key point of contact for our clients, assisting with day-to-day service needs on home, auto, renters, and other personal insurance policies....

Customer Service Representative (RSS)

  • New York, NY (19 miles from Tappan, NY)
  • 2 days ago
  • New York, NY (19 miles from Tappan, NY)
  • 2 days ago

One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....

lp customer service associate II

  • Yonkers, NY (6 miles from Tappan, NY)
  • 3 days ago
  • Yonkers, NY (6 miles from Tappan, NY)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Franklin Lakes, NJ (13 miles from Tappan, NY)
  • 3 days ago
  • Franklin Lakes, NJ (13 miles from Tappan, NY)
  • 3 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Loss Prevention Customer Service Associate II-1

  • Secaucus, NJ (18 miles from Tappan, NY)
  • 3 days ago
  • Secaucus, NJ (18 miles from Tappan, NY)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)

  • Glen Rock, NJ (10 miles from Tappan, NY)
  • 4 days ago
  • Glen Rock, NJ (10 miles from Tappan, NY)
  • 4 days ago

Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....

Retail Loss Prevention Customer Service Associate II

  • New York, NY (19 miles from Tappan, NY)
  • 4 days ago
  • New York, NY (19 miles from Tappan, NY)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Tappan, NY

Moving to Tappan, NY? Find some basic demographic data about Tappan, NY below.


Local
National
5,777
158
Medium/Sm

Customer Service Online Courses and Training Opportunities

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Salary for Customer Service Jobs in Tappan, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Tappan, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tappan, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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