Customer Service Jobs in Staten Island, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative SWCC Bilingual Spanish (Remote, NY)
- New York, NY (10 miles from Staten Island, NY)
- 1 hour ago
- New York, NY (10 miles from Staten Island, NY)
- 1 hour ago
. - Previous experience in customer service preferred EEO Statement Maximus is an equal opportunity employer....
Customer Service Representative
- Pine Brook, NJ (21 miles from Staten Island, NY)
- 1 hour ago
- Pine Brook, NJ (21 miles from Staten Island, NY)
- 1 hour ago
. - At least two years of experience in a customer service role. - Prior experience with computer and phone-based support in the luxury goods sector is essential. - Proficient in Microsoft Word, Excel...
Bilingual Customer Service Representative
- South Orange, NJ (12 miles from Staten Island, NY)
- 2 hours ago
- South Orange, NJ (12 miles from Staten Island, NY)
- 2 hours ago
Customer Service Experience....
Customer Service Representatives (New York)
- New York, NY (10 miles from Staten Island, NY)
- 9 hours ago
- New York, NY (10 miles from Staten Island, NY)
- 9 hours ago
service; one year must be in a call center setting A college degree is preferred Health insurance experience is a plus Additional Information Requisition ID: 2500D Hiring Range: $24.67 per hour...
Bilingual Customer Service Representative - Mandarin/Cantonese (Remote in New York, NY)
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
. - Previous experience in customer service preferred. #NYSOHcsr #NYSOHPriority #LI-Remote EEO Statement Maximus is an equal opportunity employer....
Busy Insurance Office Seeking Customer Service Rep
- Brooklyn, NY (7 miles from Staten Island, NY)
- 2 days ago
- Brooklyn, NY (7 miles from Staten Island, NY)
- 2 days ago
Local insurance office looking for a customer service representative....
Bilingual Customer Service Representative Russian (Remote in New York, NY)
- New York, NY (10 miles from Staten Island, NY)
- 2 days ago
- New York, NY (10 miles from Staten Island, NY)
- 2 days ago
. - Previous experience in customer service preferred. #NYSOHPriority #NYSOHcsrNEWYORK #NYSOHbilcsrs #NYSOHcsr EEO Statement Maximus is an equal opportunity employer....
Customer Service Representative Bilingual Spanish (Remote in New York, NY)
- New York, NY (10 miles from Staten Island, NY)
- 2 days ago
- New York, NY (10 miles from Staten Island, NY)
- 2 days ago
Previous experience in customer service preferred. #NYSOHcsr #NYSOHPriority Youtube Video EEO Statement Maximus is an equal opportunity employer....
Bilingual Customer Service Representative Haitian Creole (Remote in New York, NY)
- New York, NY (10 miles from Staten Island, NY)
- 2 days ago
- New York, NY (10 miles from Staten Island, NY)
- 2 days ago
. - Previous experience in customer service preferred. #LI-Remote #NYSOHcsr #NYSOHPriority Youtube Video EEO Statement Maximus is an equal opportunity employer....
Loss Prevention Customer Service Associate
- New York, NY (10 miles from Staten Island, NY)
- 4 days ago
- New York, NY (10 miles from Staten Island, NY)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Totowa, NJ (20 miles from Staten Island, NY)
- 6 days ago
- Totowa, NJ (20 miles from Staten Island, NY)
- 6 days ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Totowa, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Retail Loss Prevention Customer Service Associate Retail Loss Prevention Customer Service Associate
- Totowa, NJ (20 miles from Staten Island, NY)
- 6 days ago
- Totowa, NJ (20 miles from Staten Island, NY)
- 6 days ago
Retail Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Totowa, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
- New York, NY (10 miles from Staten Island, NY)
- 6 days ago
- New York, NY (10 miles from Staten Island, NY)
- 6 days ago
Retail Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Bronx, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
LP Customer Service Associate II LP Customer Service Associate II
- Pelham, NY (24 miles from Staten Island, NY)
- 6 days ago
- Pelham, NY (24 miles from Staten Island, NY)
- 6 days ago
LP Customer Service Associate II TJX Companies 3.5 ( ) Village of Pelham, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Loss Prevention Customer Service Associate
- Staten Island, NY
- 6 days ago
- Staten Island, NY
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Staten Island, NY
Moving to Staten Island, NY? Find some basic demographic data about Staten Island, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Staten Island, NY
Highest Education Level
Customer Services in Staten Island, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Referrals
- Customer Satisfaction
- Reimbursement
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »