Customer Service Jobs in Spring Valley, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Representative - FT

  • White Plains, NY (15 miles from Spring Valley, NY)
  • 6 days ago
  • White Plains, NY (15 miles from Spring Valley, NY)
  • 6 days ago

service....

Customer Service Representative

  • Teterboro, NJ (18 miles from Spring Valley, NY)
  • 4 days ago
  • Teterboro, NJ (18 miles from Spring Valley, NY)
  • 4 days ago

Our client, a dynamic player in the customer service industry, is seeking a Customer Service Representative to join their team....

Retail Customer Service Associate

  • Elmsford, NY (12 miles from Spring Valley, NY)
  • 7 days ago
  • Elmsford, NY (12 miles from Spring Valley, NY)
  • 7 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...

Retail Loss Prevention Customer Service Associate II

  • Yonkers, NY (14 miles from Spring Valley, NY)
  • 7 days ago
  • Yonkers, NY (14 miles from Spring Valley, NY)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Elmsford, NY (12 miles from Spring Valley, NY)
  • 8 days ago
  • Elmsford, NY (12 miles from Spring Valley, NY)
  • 8 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative - PT

  • Rye Brook, NY (20 miles from Spring Valley, NY)
  • 16 days ago
  • Rye Brook, NY (20 miles from Spring Valley, NY)
  • 16 days ago

service....

Customer Service Associate

  • New City, NY (4 miles from Spring Valley, NY)
  • 16 days ago
  • New City, NY (4 miles from Spring Valley, NY)
  • 16 days ago

Customer Service Associate Call Center & Customer Service $ 21 / Hour location_on New City, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...

Customer Service Representative

  • Buchanan, NY (11 miles from Spring Valley, NY)
  • 16 days ago
  • Buchanan, NY (11 miles from Spring Valley, NY)
  • 16 days ago

Customer Service Representative Call Center & Customer Service $ 20 - $ 23 / Hour location_on Buchanan, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Loss Prevention Customer Service Associate II-1

  • Paterson, NJ (15 miles from Spring Valley, NY)
  • 21 days ago
  • Paterson, NJ (15 miles from Spring Valley, NY)
  • 21 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II-1

  • Totowa, NJ (15 miles from Spring Valley, NY)
  • 21 days ago
  • Totowa, NJ (15 miles from Spring Valley, NY)
  • 21 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II-1

  • Secaucus, NJ (23 miles from Spring Valley, NY)
  • 25 days ago
  • Secaucus, NJ (23 miles from Spring Valley, NY)
  • 25 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Yonkers, NY (14 miles from Spring Valley, NY)
  • 30+ days ago
  • Yonkers, NY (14 miles from Spring Valley, NY)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

HQ Customer Service Rep

  • Saddle Brook, NJ (14 miles from Spring Valley, NY)
  • 30+ days ago
  • Saddle Brook, NJ (14 miles from Spring Valley, NY)
  • 30+ days ago

CPCU, ARM or similar insurance designation desired....

Customer Service Representative

  • Clifton, NJ (17 miles from Spring Valley, NY)
  • 30+ days ago
  • Clifton, NJ (17 miles from Spring Valley, NY)
  • 30+ days ago

Under direction of the Call Center Management Team, the Customer Service Representative handles incoming telephone calls, emails, and facsimile transmissions to answer questions and resolve concerns...

LP Customer Service Associate II

  • Nanuet, NY (2 miles from Spring Valley, NY)
  • 30+ days ago
  • Nanuet, NY (2 miles from Spring Valley, NY)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Spring Valley, NY

Moving to Spring Valley, NY? Find some basic demographic data about Spring Valley, NY below.


Local
National
71,049
1,939
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Spring Valley, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Spring Valley, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Spring Valley, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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