Customer Service Jobs in Somers, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Customer Service Representative - FT

  • Rye Brook, NY (19 miles from Somers, NY)
  • 1 day ago
  • Rye Brook, NY (19 miles from Somers, NY)
  • 1 day ago

service....

Retail Loss Prevention Customer Service Associate II

  • Mount Kisco, NY (7 miles from Somers, NY)
  • 4 days ago
  • Mount Kisco, NY (7 miles from Somers, NY)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Valhalla, NY (16 miles from Somers, NY)
  • 5 days ago
  • Valhalla, NY (16 miles from Somers, NY)
  • 5 days ago

The Customer Service Associate is responsible for managing the day-to-day processes of the call center....

Loss Prevention Customer Service Associate II

  • Nanuet, NY (22 miles from Somers, NY)
  • 6 days ago
  • Nanuet, NY (22 miles from Somers, NY)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep

  • Stamford, CT (19 miles from Somers, NY)
  • 7 days ago
  • Stamford, CT (19 miles from Somers, NY)
  • 7 days ago

for an experienced Customer Service Rep for our Stamford client....

Patient Customer Service Representative- Full Time-Day

  • Fishkill, NY (18 miles from Somers, NY)
  • 8 days ago
  • Fishkill, NY (18 miles from Somers, NY)
  • 8 days ago

Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....

Customer Service Associate II

  • Norwalk, CT (18 miles from Somers, NY)
  • 10 days ago
  • Norwalk, CT (18 miles from Somers, NY)
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Elmsford, NY (18 miles from Somers, NY)
  • 16 days ago
  • Elmsford, NY (18 miles from Somers, NY)
  • 16 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...

Customer Service Representative

  • Elmsford, NY (18 miles from Somers, NY)
  • 17 days ago
  • Elmsford, NY (18 miles from Somers, NY)
  • 17 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Associate

  • New City, NY (19 miles from Somers, NY)
  • 25 days ago
  • New City, NY (19 miles from Somers, NY)
  • 25 days ago

Customer Service Associate Call Center & Customer Service $ 21 / Hour location_on New City, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...

Customer Service Representative

  • Buchanan, NY (13 miles from Somers, NY)
  • 25 days ago
  • Buchanan, NY (13 miles from Somers, NY)
  • 25 days ago

Customer Service Representative Call Center & Customer Service $ 20 - $ 23 / Hour location_on Buchanan, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Cashier and Customer Service Associate

  • Newburgh, NY (24 miles from Somers, NY)
  • 30+ days ago
  • Newburgh, NY (24 miles from Somers, NY)
  • 30+ days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

LP Customer Service Associate II

  • Nanuet, NY (22 miles from Somers, NY)
  • 45+ days ago
  • Nanuet, NY (22 miles from Somers, NY)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Service Coordinator/Customer Service Representative

  • Bethel, CT (16 miles from Somers, NY)
  • 90+ days ago
  • Bethel, CT (16 miles from Somers, NY)
  • 90+ days ago

All clients need to be handled with care, so we are looking for those individuals with great customer service skills....

Customer Service Representative

  • White Plains, NY (19 miles from Somers, NY)
  • 90+ days ago
  • White Plains, NY (19 miles from Somers, NY)
  • 90+ days ago

Position Summary The Customer Service Representative is responsible for answering all incoming telephone calls, responding to patient emails, correspondence, and messages in order to resolve patient...

Demographic Data for Somers, NY

Moving to Somers, NY? Find some basic demographic data about Somers, NY below.


Local
National
8,510
271
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Somers, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Somers, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Somers, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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