Customer Service Jobs in Smithtown, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs

Customer Service Representative

  • Ronkonkoma, NY (4 miles from Smithtown, NY)
  • 7 days ago
  • Ronkonkoma, NY (4 miles from Smithtown, NY)
  • 7 days ago

Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....

Loss Prevention Customer Service Associate

  • Shirley, NY (17 miles from Smithtown, NY)
  • 9 days ago
  • Shirley, NY (17 miles from Smithtown, NY)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Medford, NY (12 miles from Smithtown, NY)
  • 9 days ago
  • Medford, NY (12 miles from Smithtown, NY)
  • 9 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2950 Horseblock Rd, Medford, NY...

Customer Service Representative

  • Bohemia, NY (7 miles from Smithtown, NY)
  • 10 days ago
  • Bohemia, NY (7 miles from Smithtown, NY)
  • 10 days ago

You will be responsible for providing adequate customer service in a professional manner....

Customer Service Rep

  • Hauppauge, NY (4 miles from Smithtown, NY)
  • 10 days ago
  • Hauppauge, NY (4 miles from Smithtown, NY)
  • 10 days ago

Our customer service team is the core that provides excellent service to our long-standing customers....

Retail Customer Service Representative/Cashier

  • Westbury, NY (20 miles from Smithtown, NY)
  • 10 days ago
  • Westbury, NY (20 miles from Smithtown, NY)
  • 10 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

  • Melville, NY (11 miles from Smithtown, NY)
  • 11 days ago
  • Melville, NY (11 miles from Smithtown, NY)
  • 11 days ago

We're looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Remote Work

Customer Service Representative

  • Bay Shore, NY (11 miles from Smithtown, NY)
  • 11 days ago
  • Bay Shore, NY (11 miles from Smithtown, NY)
  • 11 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Remote Work

Loss Prevention Customer Service Associate II

  • Westbury, NY (20 miles from Smithtown, NY)
  • 13 days ago
  • Westbury, NY (20 miles from Smithtown, NY)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Melville, NY (11 miles from Smithtown, NY)
  • 21 days ago
  • Melville, NY (11 miles from Smithtown, NY)
  • 21 days ago

Job Qualification High School Education or equivalent, required. 1-3 years of customer service experience....

Customer Service Representative

  • Plainview, NY (14 miles from Smithtown, NY)
  • 30+ days ago
  • Plainview, NY (14 miles from Smithtown, NY)
  • 30+ days ago

engineering, business, marketing, finance, economics, customer service, account management, etc....

Customer Service Representative II (Hauppauge, NY)

  • Hauppauge, NY (4 miles from Smithtown, NY)
  • 30+ days ago
  • Hauppauge, NY (4 miles from Smithtown, NY)
  • 30+ days ago

Description & Requirements Maximus is currently looking for Customer Service Representative II to join our growing team....

Customer Service Representative I or II

  • Garden City, NY (24 miles from Smithtown, NY)
  • 30+ days ago
  • Garden City, NY (24 miles from Smithtown, NY)
  • 30+ days ago

Customer service experience in a call center environment 2. Financial services experience The annual base salary for this position is $45,760 - $46,500....

Associate Customer Service Representative-Melville, New York Hybrid

  • Melville, NY (11 miles from Smithtown, NY)
  • 60+ days ago
  • Melville, NY (11 miles from Smithtown, NY)
  • 60+ days ago

Qulaifications: High School Education or Equivalent, required. 0-3 years of customer service experience, preferred *Additional Salary Detail The salary range and/or hourly rate listed is a good faith...

Loss Prevention Customer Service Associate II

  • Farmingdale, NY (14 miles from Smithtown, NY)
  • 60+ days ago
  • Farmingdale, NY (14 miles from Smithtown, NY)
  • 60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Smithtown, NY

Moving to Smithtown, NY? Find some basic demographic data about Smithtown, NY below.


Local
National
35,361
1,432
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Salary for Customer Service Jobs in Smithtown, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Smithtown, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Smithtown, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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