Customer Service Jobs in Rockville Centre, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 40 Jobs

LP Customer Service Associate II

  • New York, NY (19 miles from Rockville Centre, NY)
  • 4 hours ago
  • New York, NY (19 miles from Rockville Centre, NY)
  • 4 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Staten Island, NY (24 miles from Rockville Centre, NY)
  • 16 hours ago
  • Staten Island, NY (24 miles from Rockville Centre, NY)
  • 16 hours ago

#LI-Hybrid Qualifications 1-3 years of experience in financial industry or transferrable skills Passion for providing white glove customer service....

Loss Prevention Customer Service Associate

  • East Islip, NY (24 miles from Rockville Centre, NY)
  • 1 day ago
  • East Islip, NY (24 miles from Rockville Centre, NY)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Plainview, NY (11 miles from Rockville Centre, NY)
  • 1 day ago
  • Plainview, NY (11 miles from Rockville Centre, NY)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II Staten Island, NY

  • Staten Island, NY (24 miles from Rockville Centre, NY)
  • 1 day ago
  • Staten Island, NY (24 miles from Rockville Centre, NY)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Railroad - National Remote

  • New York, NY (19 miles from Rockville Centre, NY)
  • 1 day ago
  • New York, NY (19 miles from Rockville Centre, NY)
  • 1 day ago

**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...

Remote Work

Retail Loss Prevention Customer Service Associate I

  • New York, NY (19 miles from Rockville Centre, NY)
  • 4 days ago
  • New York, NY (19 miles from Rockville Centre, NY)
  • 4 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines. - Provides timely, courteous and knowledgeable service to customers- Engages customers...

Seasonal Customer Service Representative - Mens Store NYC

  • New York, NY (19 miles from Rockville Centre, NY)
  • 4 days ago
  • New York, NY (19 miles from Rockville Centre, NY)
  • 4 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Bilingual Customer Service Representative English/Spanish - Remote

  • New York, NY (19 miles from Rockville Centre, NY)
  • 4 days ago
  • New York, NY (19 miles from Rockville Centre, NY)
  • 4 days ago

At XPO Logistics, We're looking for dedicated and enthusiastic individuals to join our customer service team as Bilingual Customer Service Representatives....

Remote Work

Retail Loss Prevention Customer Service Associate II

  • New York, NY (19 miles from Rockville Centre, NY)
  • 5 days ago
  • New York, NY (19 miles from Rockville Centre, NY)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Great Neck, NY (8 miles from Rockville Centre, NY)
  • 5 days ago
  • Great Neck, NY (8 miles from Rockville Centre, NY)
  • 5 days ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

Senior Customer Service Representative - Central Billing Office Onsite - Boynton Beach, FL

  • New York City, NY (19 miles from Rockville Centre, NY)
  • 6 days ago
  • New York City, NY (19 miles from Rockville Centre, NY)
  • 6 days ago

Good customer service skills are required. Candidates are required to pass a customer service scenario assessment prior to onboarding....

Customer Service Representative

  • New York, NY (19 miles from Rockville Centre, NY)
  • 6 days ago
  • New York, NY (19 miles from Rockville Centre, NY)
  • 6 days ago

/B.A. or equivalent experience Knowledge & Experience 3-6 years of related Customer Service experience...

Retail Loss Prevention Customer Service Associate II

  • Yonkers, NY (23 miles from Rockville Centre, NY)
  • 7 days ago
  • Yonkers, NY (23 miles from Rockville Centre, NY)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Medical Customer Service Representative

  • New York, NY (19 miles from Rockville Centre, NY)
  • 7 days ago
  • New York, NY (19 miles from Rockville Centre, NY)
  • 7 days ago

**Qualifications for the Medical Customer Service Representative:** High school diploma or GED At least 1 year of medical front office and customer service experience Experience with Microsoft Word...

Demographic Data for Rockville Centre, NY

Moving to Rockville Centre, NY? Find some basic demographic data about Rockville Centre, NY below.


Local
National
29,023
1,176
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Rockville Centre, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Rockville Centre, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rockville Centre, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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