Customer Service Jobs in Pleasantville, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Associate Laboratory Customer Service Representative

  • Lake Success, NY (24 miles from Pleasantville, NY)
  • 11 hours ago
  • Lake Success, NY (24 miles from Pleasantville, NY)
  • 11 hours ago

Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core Laboratories....

Commercial Lines Customer Service Representative

  • Paterson, NJ (24 miles from Pleasantville, NY)
  • 1 day ago
  • Paterson, NJ (24 miles from Pleasantville, NY)
  • 1 day ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Franklin Lakes, NJ (23 miles from Pleasantville, NY)
  • 1 day ago
  • Franklin Lakes, NJ (23 miles from Pleasantville, NY)
  • 1 day ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Clifton, NJ (24 miles from Pleasantville, NY)
  • 1 day ago
  • Clifton, NJ (24 miles from Pleasantville, NY)
  • 1 day ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Samsung VOC Customer Service Representative, Bi-lingual Korean/English

  • Englewood Cliffs, NJ (18 miles from Pleasantville, NY)
  • 8 days ago
  • Englewood Cliffs, NJ (18 miles from Pleasantville, NY)
  • 8 days ago

follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...

Uniformed Loss Prevention Customer Service Associate

  • New Rochelle, NY (14 miles from Pleasantville, NY)
  • 14 days ago
  • New Rochelle, NY (14 miles from Pleasantville, NY)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Paterson, NJ (24 miles from Pleasantville, NY)
  • 14 days ago
  • Paterson, NJ (24 miles from Pleasantville, NY)
  • 14 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

lp customer service associate II

  • Yonkers, NY (12 miles from Pleasantville, NY)
  • 15 days ago
  • Yonkers, NY (12 miles from Pleasantville, NY)
  • 15 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Franklin Lakes, NJ (23 miles from Pleasantville, NY)
  • 15 days ago
  • Franklin Lakes, NJ (23 miles from Pleasantville, NY)
  • 15 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)

  • Glen Rock, NJ (20 miles from Pleasantville, NY)
  • 17 days ago
  • Glen Rock, NJ (20 miles from Pleasantville, NY)
  • 17 days ago

Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....

Customer Service Representative - Westchester

  • White Plains, NY (6 miles from Pleasantville, NY)
  • 18 days ago
  • White Plains, NY (6 miles from Pleasantville, NY)
  • 18 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Loss Prevention Customer Service Associate II

  • Totowa, NJ (24 miles from Pleasantville, NY)
  • 19 days ago
  • Totowa, NJ (24 miles from Pleasantville, NY)
  • 19 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep - Camera Reviewer

  • Harriman, NY (22 miles from Pleasantville, NY)
  • 20 days ago
  • Harriman, NY (22 miles from Pleasantville, NY)
  • 20 days ago

Attention to details oriented Must be able to Multi-task PTO Benefits: Medical,Dental,Vision and 401(k) with match Weekly Pay Position Responsibilities: The Customer Service Representative professionally...

Loss Prevention Customer Service Associate 2

  • Stamford, CT (14 miles from Pleasantville, NY)
  • 28 days ago
  • Stamford, CT (14 miles from Pleasantville, NY)
  • 28 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep

  • Stamford, CT (14 miles from Pleasantville, NY)
  • 30+ days ago
  • Stamford, CT (14 miles from Pleasantville, NY)
  • 30+ days ago

for an experienced Customer Service Rep for our Stamford client....

Demographic Data for Pleasantville, NY

Moving to Pleasantville, NY? Find some basic demographic data about Pleasantville, NY below.


Local
National
13,986
464
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Pleasantville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Pleasantville, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pleasantville, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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