Customer Service Jobs in Pittsford, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Rochester, NY (8 miles from Pittsford, NY)
- 17 days ago
- Rochester, NY (8 miles from Pittsford, NY)
- 17 days ago
service....
Floater Customer Service Representative
- Livonia, NY (17 miles from Pittsford, NY)
- 19 days ago
- Livonia, NY (17 miles from Pittsford, NY)
- 19 days ago
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
- Rochester, NY (8 miles from Pittsford, NY)
- 27 days ago
- Rochester, NY (8 miles from Pittsford, NY)
- 27 days ago
Under a significant level of guidance and direction, provides customer service for *** products in the S125 Client Service Center....
Retail Loss Prevention Customer Service Associate II
- Henrietta, NY (4 miles from Pittsford, NY)
- 28 days ago
- Henrietta, NY (4 miles from Pittsford, NY)
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Rochester, NY (8 miles from Pittsford, NY)
- 45+ days ago
- Rochester, NY (8 miles from Pittsford, NY)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Rochester, NY (8 miles from Pittsford, NY)
- 90+ days ago
- Rochester, NY (8 miles from Pittsford, NY)
- 90+ days ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Rochester, NY!...
Customer Service Representative - FT
- Rochester, NY (8 miles from Pittsford, NY)
- 60+ days ago
- Rochester, NY (8 miles from Pittsford, NY)
- 60+ days ago
service....
Long Term Care Customer Service Representative I (Rochester)
- Rochester, NY (8 miles from Pittsford, NY)
- 60+ days ago
- Rochester, NY (8 miles from Pittsford, NY)
- 60+ days ago
Customer service experience preferred....
Customer Service Representative
- Rochester, NY (8 miles from Pittsford, NY)
- 90+ days ago
- Rochester, NY (8 miles from Pittsford, NY)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Pittsford, NY
Moving to Pittsford, NY? Find some basic demographic data about Pittsford, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pittsford, NY
Highest Education Level
Customer Services in Pittsford, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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