Customer Service Jobs in Phoenix, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Showroom Customer Service Representative
- East Syracuse, NY (19 miles from Phoenix, NY)
- 5 days ago
- East Syracuse, NY (19 miles from Phoenix, NY)
- 5 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Liverpool, NY (13 miles from Phoenix, NY)
- 14 days ago
- Liverpool, NY (13 miles from Phoenix, NY)
- 14 days ago
Customer Service Representative Call Center & Customer Service $ 18 - $ 21 / Hour location_on Liverpool, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Customer Service Representative, Full or Part Time
- Cicero, NY (15 miles from Phoenix, NY)
- 45+ days ago
- Cicero, NY (15 miles from Phoenix, NY)
- 45+ days ago
Store 4707619: 6406 State Route 31, Cicero, New York 13039 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Clay, NY (8 miles from Phoenix, NY)
- 45+ days ago
- Clay, NY (8 miles from Phoenix, NY)
- 45+ days ago
Store 4707631: 8578 Henry Clay Blvd, Clay, New York 13041 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4707626: 485 Main St, Phoenix, New York 13135 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative - FT
- North Syracuse, NY (15 miles from Phoenix, NY)
- 60+ days ago
- North Syracuse, NY (15 miles from Phoenix, NY)
- 60+ days ago
service....
Demographic Data for Phoenix, NY
Moving to Phoenix, NY? Find some basic demographic data about Phoenix, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Phoenix, NY
Highest Education Level
Customer Services in Phoenix, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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