Customer Service Jobs in Peekskill, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Retail Customer Service Associate

  • Fishkill, NY (16 miles from Peekskill, NY)
  • 3 days ago
  • Fishkill, NY (16 miles from Peekskill, NY)
  • 3 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...

Uniformed Loss Prevention Customer Service Associate

  • Yonkers, NY (23 miles from Peekskill, NY)
  • 9 days ago
  • Yonkers, NY (23 miles from Peekskill, NY)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Patient Customer Service Representative/Aide

  • Fishkill, NY (16 miles from Peekskill, NY)
  • 9 days ago
  • Fishkill, NY (16 miles from Peekskill, NY)
  • 9 days ago

Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....

lp customer service associate II

  • Yonkers, NY (23 miles from Peekskill, NY)
  • 10 days ago
  • Yonkers, NY (23 miles from Peekskill, NY)
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Franklin Lakes, NJ (23 miles from Peekskill, NY)
  • 10 days ago
  • Franklin Lakes, NJ (23 miles from Peekskill, NY)
  • 10 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)

  • Glen Rock, NJ (24 miles from Peekskill, NY)
  • 11 days ago
  • Glen Rock, NJ (24 miles from Peekskill, NY)
  • 11 days ago

Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....

Customer Service Representative - Westchester

  • White Plains, NY (19 miles from Peekskill, NY)
  • 13 days ago
  • White Plains, NY (19 miles from Peekskill, NY)
  • 13 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Rep - Camera Reviewer

  • Harriman, NY (11 miles from Peekskill, NY)
  • 15 days ago
  • Harriman, NY (11 miles from Peekskill, NY)
  • 15 days ago

Attention to details oriented Must be able to Multi-task PTO Benefits: Medical,Dental,Vision and 401(k) with match Weekly Pay Position Responsibilities: The Customer Service Representative professionally...

Loss Prevention Customer Service Associate II

  • Hartsdale, NY (19 miles from Peekskill, NY)
  • 20 days ago
  • Hartsdale, NY (19 miles from Peekskill, NY)
  • 20 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II

  • Mount Kisco, NY (12 miles from Peekskill, NY)
  • 29 days ago
  • Mount Kisco, NY (12 miles from Peekskill, NY)
  • 29 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • New City, NY (9 miles from Peekskill, NY)
  • 45+ days ago
  • New City, NY (9 miles from Peekskill, NY)
  • 45+ days ago

Customer Service Associate Call Center & Customer Service $ 21 / Hour location_on New City, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...

Customer Service Representative

  • Buchanan, NY (2 miles from Peekskill, NY)
  • 45+ days ago
  • Buchanan, NY (2 miles from Peekskill, NY)
  • 45+ days ago

Customer Service Representative Call Center & Customer Service $ 20 - $ 23 / Hour location_on Buchanan, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Demographic Data for Peekskill, NY

Moving to Peekskill, NY? Find some basic demographic data about Peekskill, NY below.


Local
National
25,384
737
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer-Centric Innovation
Learn to take on competition by creating successful and innovative ideas for your business through a thorough understanding of your customers needs. Addressing the needs of your customers is the...

Salary for Customer Service Jobs in Peekskill, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Peekskill, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Peekskill, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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