Customer Service Jobs in Oneida, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Administrative/Clerical - Customer Service Rep - Senior
- Oriskany, NY (14 miles from Oneida, NY)
- 14 days ago
- Oriskany, NY (14 miles from Oneida, NY)
- 14 days ago
Required Skills/Experience 1 year of experience in customer service customer (includes call center, retail, and restaurants)....
- Oriskany, NY (14 miles from Oneida, NY)
- 14 days ago
- Oriskany, NY (14 miles from Oneida, NY)
- 14 days ago
Required Skills/Experience 1 year of experience in customer service customer (includes call center, retail, and restaurants)....
Remote Work- Oriskany, NY (14 miles from Oneida, NY)
- 14 days ago
- Oriskany, NY (14 miles from Oneida, NY)
- 14 days ago
Required Skills/Experience 1 year of experience in customer service customer (includes call center, retail, and restaurants)....
Loss Prevention Customer Service Associate
- Rome, NY (13 miles from Oneida, NY)
- 19 days ago
- Rome, NY (13 miles from Oneida, NY)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Cicero, NY (23 miles from Oneida, NY)
- 25 days ago
- Cicero, NY (23 miles from Oneida, NY)
- 25 days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
Customer Service Representative, Full or Part Time
- Cicero, NY (23 miles from Oneida, NY)
- 90+ days ago
- Cicero, NY (23 miles from Oneida, NY)
- 90+ days ago
Store 4707619: 6406 State Route 31, Cicero, New York 13039 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4707617: 4835 State Route 365, Oneida, New York 13421 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4707617: 4835 State Route 365, Oneida, New York 13421 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Oneida, NY
Moving to Oneida, NY? Find some basic demographic data about Oneida, NY below.
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Salary for Customer Service Jobs in Oneida, NY
Highest Education Level
Customer Services in Oneida, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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