Customer Service Jobs in New York, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- White Plains, NY (22 miles from New York, NY)
- 6 days ago
- White Plains, NY (22 miles from New York, NY)
- 6 days ago
service....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Staten Island, NY (10 miles from New York, NY)
- 19 hours ago
- Staten Island, NY (10 miles from New York, NY)
- 19 hours ago
#LI-Hybrid Qualifications 1-3 years of experience in financial industry or transferrable skills Passion for providing white glove customer service....
LP Customer Service Associate II Staten Island, NY
- Staten Island, NY (10 miles from New York, NY)
- 1 day ago
- Staten Island, NY (10 miles from New York, NY)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
/23200/16829e2a-2dd1-4ebb-be91-cf4b27dc8d94.png&z=8&s=INS&ih_t=6%2F7%2F2025+4%3A22%3A51+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-formatting&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative - Railroad - National Remote
- New York, NY
- 1 day ago
- New York, NY
- 1 day ago
**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Summit, NJ (19 miles from New York, NY)
- 1 day ago
- Summit, NJ (19 miles from New York, NY)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkBank Customer Service Representative
- Livingston, NJ (17 miles from New York, NY)
- 3 days ago
- Livingston, NJ (17 miles from New York, NY)
- 3 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
Customer Service Representative - Insurance Services
- Florham Park, NJ (21 miles from New York, NY)
- 3 days ago
- Florham Park, NJ (21 miles from New York, NY)
- 3 days ago
TO SUCCEED IN THIS ROLE: Requirements At least two years of customer service related experience Must have the appropriate Property & Casualty producers license within 30 days of employment....
Customer Service Representative
- Teterboro, NJ (7 miles from New York, NY)
- 4 days ago
- Teterboro, NJ (7 miles from New York, NY)
- 4 days ago
Our client, a dynamic player in the customer service industry, is seeking a Customer Service Representative to join their team....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines. - Provides timely, courteous and knowledgeable service to customers- Engages customers...
Seasonal Customer Service Representative - Mens Store NYC
- New York, NY
- 4 days ago
- New York, NY
- 4 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Bilingual Customer Service Representative English/Spanish - Remote
- New York, NY
- 5 days ago
- New York, NY
- 5 days ago
At XPO Logistics, We're looking for dedicated and enthusiastic individuals to join our customer service team as Bilingual Customer Service Representatives....
Remote WorkRetail Loss Prevention Customer Service Associate II
- New York, NY
- 5 days ago
- New York, NY
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Great Neck, NY (14 miles from New York, NY)
- 5 days ago
- Great Neck, NY (14 miles from New York, NY)
- 5 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Senior Customer Service Representative - Central Billing Office Onsite - Boynton Beach, FL
- New York City, NY (2 miles from New York, NY)
- 6 days ago
- New York City, NY (2 miles from New York, NY)
- 6 days ago
Good customer service skills are required. Candidates are required to pass a customer service scenario assessment prior to onboarding....
Demographic Data for New York, NY
Moving to New York, NY? Find some basic demographic data about New York, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New York, NY
Highest Education Level
Customer Services in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »