Customer Service Jobs in New York, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Port Washington, NY (16 miles from New York, NY)
- 9 days ago
- Port Washington, NY (16 miles from New York, NY)
- 9 days ago
Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Samsung VOC Customer Service Representative, Bi-lingual Korean/English
- Englewood Cliffs, NJ (9 miles from New York, NY)
- 8 hours ago
- Englewood Cliffs, NJ (9 miles from New York, NY)
- 8 hours ago
follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...
Retail Customer Service Associate
- Secaucus, NJ (4 miles from New York, NY)
- 8 hours ago
- Secaucus, NJ (4 miles from New York, NY)
- 8 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...
IN PERSON HIRING EVENT - CUSTOMER SERVICE REPRESENTATIVES (New York)
- New York, NY
- 2 days ago
- New York, NY
- 2 days ago
service; one year must be in a call center setting A college degree is preferred Health insurance experience is a plus Additional Information Requisition ID: 2500D Hiring Range: $24.67 per hour...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (9 miles from New York, NY)
- 4 days ago
- Newark, NJ (9 miles from New York, NY)
- 4 days ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkCustomer Service Representative- Newark Airport
- Newark, NJ (9 miles from New York, NY)
- 4 days ago
- Newark, NJ (9 miles from New York, NY)
- 4 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- New York, NY
- 4 days ago
- New York, NY
- 4 days ago
What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....
Prepare sales reports, presentations, and customer service metrics for internal use....
The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM 7PM EST with the ability to adjust shifts with notice based on business needs....
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (15 miles from New York, NY)
- 6 days ago
- New Rochelle, NY (15 miles from New York, NY)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Jersey City, NJ (4 miles from New York, NY)
- 6 days ago
- Jersey City, NJ (4 miles from New York, NY)
- 6 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Newark, NJ (9 miles from New York, NY)
- 6 days ago
- Newark, NJ (9 miles from New York, NY)
- 6 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Woodbridge, NJ (20 miles from New York, NY)
- 6 days ago
- Woodbridge, NJ (20 miles from New York, NY)
- 6 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Paterson, NJ (14 miles from New York, NY)
- 6 days ago
- Paterson, NJ (14 miles from New York, NY)
- 6 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Insurance Rep Customer Service Personal Lines
- Astoria, NY (3 miles from New York, NY)
- 6 days ago
- Astoria, NY (3 miles from New York, NY)
- 6 days ago
As a Personal Lines CSR, you will be a key point of contact for our clients, assisting with day-to-day service needs on home, auto, renters, and other personal insurance policies....
Demographic Data for New York, NY
Moving to New York, NY? Find some basic demographic data about New York, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New York, NY
Highest Education Level
Customer Services in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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