Customer Service Jobs in New York, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Selling - Customer Service Representative
- Bronx, NY (6 miles from New York, NY)
- 1 day ago
- Bronx, NY (6 miles from New York, NY)
- 1 day ago
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem....
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Retail Customer Service Representative/Cashier
- Westbury, NY (21 miles from New York, NY)
- 1 day ago
- Westbury, NY (21 miles from New York, NY)
- 1 day ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Requirements New York Property & Casualty license required Prior Commercial Lines insurance experience required....
Your Impact: Provide excellent customer service via phone to clients....
Retail Loss Prevention Customer Service Associate II
- Hartsdale, NY (20 miles from New York, NY)
- 6 days ago
- Hartsdale, NY (20 miles from New York, NY)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Broker assistant/Customer Service Rep to join our team!...
Loss Prevention Customer Service Associate II
- New Hyde Park, NY (16 miles from New York, NY)
- 8 days ago
- New Hyde Park, NY (16 miles from New York, NY)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Commercial Lines Customer Service Representative
- Jersey City, NJ (4 miles from New York, NY)
- 8 days ago
- Jersey City, NJ (4 miles from New York, NY)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Paterson, NJ (14 miles from New York, NY)
- 8 days ago
- Paterson, NJ (14 miles from New York, NY)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Franklin Lakes, NJ (21 miles from New York, NY)
- 8 days ago
- Franklin Lakes, NJ (21 miles from New York, NY)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Clifton, NJ (11 miles from New York, NY)
- 8 days ago
- Clifton, NJ (11 miles from New York, NY)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Newark, NJ (9 miles from New York, NY)
- 8 days ago
- Newark, NJ (9 miles from New York, NY)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Woodbridge, NJ (20 miles from New York, NY)
- 8 days ago
- Woodbridge, NJ (20 miles from New York, NY)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Customer Service Representative (Onsite in Elizabeth, NJ)
- Elizabeth, NJ (10 miles from New York, NY)
- 12 days ago
- Elizabeth, NJ (10 miles from New York, NY)
- 12 days ago
Description & Requirements Time in position is waived for this role Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications...
Demographic Data for New York, NY
Moving to New York, NY? Find some basic demographic data about New York, NY below.
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Salary for Customer Service Jobs in New York, NY
Highest Education Level
Customer Services in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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