Customer Service Jobs in New Hartford, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate - Rome, NY
- Rome, NY (14 miles from New Hartford, NY)
- 1 hour ago
- Rome, NY (14 miles from New Hartford, NY)
- 1 hour ago
Performs a wide variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services....
Administrative/Clerical - Customer Service Rep - Senior
- Oriskany, NY (7 miles from New Hartford, NY)
- 22 days ago
- Oriskany, NY (7 miles from New Hartford, NY)
- 22 days ago
Required Skills/Experience 1 year of experience in customer service customer (includes call center, retail, and restaurants)....
- Oriskany, NY (7 miles from New Hartford, NY)
- 22 days ago
- Oriskany, NY (7 miles from New Hartford, NY)
- 22 days ago
Required Skills/Experience 1 year of experience in customer service customer (includes call center, retail, and restaurants)....
Remote Work- Oriskany, NY (7 miles from New Hartford, NY)
- 22 days ago
- Oriskany, NY (7 miles from New Hartford, NY)
- 22 days ago
Required Skills/Experience 1 year of experience in customer service customer (includes call center, retail, and restaurants)....
Loss Prevention Customer Service Associate
- Rome, NY (14 miles from New Hartford, NY)
- 27 days ago
- Rome, NY (14 miles from New Hartford, NY)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for New Hartford, NY
Moving to New Hartford, NY? Find some basic demographic data about New Hartford, NY below.
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Salary for Customer Service Jobs in New Hartford, NY
Highest Education Level
Customer Services in New Hartford, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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