Customer Service Jobs in New City, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

lp customer service associate II

  • Yonkers, NY (15 miles from New City, NY)
  • 5 hours ago
  • Yonkers, NY (15 miles from New City, NY)
  • 5 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Franklin Lakes, NJ (15 miles from New City, NY)
  • 7 hours ago
  • Franklin Lakes, NJ (15 miles from New City, NY)
  • 7 hours ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)

  • Glen Rock, NJ (15 miles from New City, NY)
  • 1 day ago
  • Glen Rock, NJ (15 miles from New City, NY)
  • 1 day ago

Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....

Retail Customer Service Representative/Cashier

  • Yonkers, NY (15 miles from New City, NY)
  • 1 day ago
  • Yonkers, NY (15 miles from New City, NY)
  • 1 day ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative - Westchester

  • White Plains, NY (14 miles from New City, NY)
  • 2 days ago
  • White Plains, NY (14 miles from New City, NY)
  • 2 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative, Medicare Pharmacy

  • Yonkers, NY (15 miles from New City, NY)
  • 3 days ago
  • Yonkers, NY (15 miles from New City, NY)
  • 3 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Loss Prevention Customer Service Associate II

  • Totowa, NJ (19 miles from New City, NY)
  • 4 days ago
  • Totowa, NJ (19 miles from New City, NY)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep - Camera Reviewer

  • Harriman, NY (13 miles from New City, NY)
  • 5 days ago
  • Harriman, NY (13 miles from New City, NY)
  • 5 days ago

Attention to details oriented Must be able to Multi-task PTO Benefits: Medical,Dental,Vision and 401(k) with match Weekly Pay Position Responsibilities: The Customer Service Representative professionally...

Samsung VOC Customer Service Representative, Bi-lingual Korean/English

  • Ridgefield Park, NJ (20 miles from New City, NY)
  • 6 days ago
  • Ridgefield Park, NJ (20 miles from New City, NY)
  • 6 days ago

follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...

Loss Prevention Customer Service Associate 2

  • Stamford, CT (24 miles from New City, NY)
  • 13 days ago
  • Stamford, CT (24 miles from New City, NY)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II

  • Mount Kisco, NY (14 miles from New City, NY)
  • 19 days ago
  • Mount Kisco, NY (14 miles from New City, NY)
  • 19 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep

  • Stamford, CT (24 miles from New City, NY)
  • 22 days ago
  • Stamford, CT (24 miles from New City, NY)
  • 22 days ago

for an experienced Customer Service Rep for our Stamford client....

Customer Service Representative

  • Teterboro, NJ (21 miles from New City, NY)
  • 28 days ago
  • Teterboro, NJ (21 miles from New City, NY)
  • 28 days ago

Our client, a dynamic player in the customer service industry, is seeking a Customer Service Representative to join their team....

Retail Customer Service Associate

  • Elmsford, NY (11 miles from New City, NY)
  • 30+ days ago
  • Elmsford, NY (11 miles from New City, NY)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...

Customer Service Representative

  • Elmsford, NY (11 miles from New City, NY)
  • 30+ days ago
  • Elmsford, NY (11 miles from New City, NY)
  • 30+ days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Demographic Data for New City, NY

Moving to New City, NY? Find some basic demographic data about New City, NY below.


Local
National
32,499
1,112
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in New City, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New City, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New City, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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