Customer Service Jobs in New City, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Customer Service Representative

  • Paterson, NJ (19 miles from New City, NY)
  • 2 days ago
  • Paterson, NJ (19 miles from New City, NY)
  • 2 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Franklin Lakes, NJ (15 miles from New City, NY)
  • 2 days ago
  • Franklin Lakes, NJ (15 miles from New City, NY)
  • 2 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Retail Customer Service Representative/Cashier

  • Yonkers, NY (15 miles from New City, NY)
  • 4 days ago
  • Yonkers, NY (15 miles from New City, NY)
  • 4 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Samsung VOC Customer Service Representative, Bi-lingual Korean/English

  • Englewood Cliffs, NJ (18 miles from New City, NY)
  • 5 days ago
  • Englewood Cliffs, NJ (18 miles from New City, NY)
  • 5 days ago

follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...

Customer Service Representatives

  • Newfoundland, NJ (24 miles from New City, NY)
  • 11 days ago
  • Newfoundland, NJ (24 miles from New City, NY)
  • 11 days ago

Now hiring Customer Service Representatives for Open Enrollment! This is a REMOTE opportunity in New Jersey. Qualified candidates MUST reside in New Jersey....

Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II

  • Totowa, NJ (19 miles from New City, NY)
  • 16 days ago
  • Totowa, NJ (19 miles from New City, NY)
  • 16 days ago

Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Totowa, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Retail Loss Prevention Customer Service Associate Retail Loss Prevention Customer Service Associate

  • Totowa, NJ (19 miles from New City, NY)
  • 16 days ago
  • Totowa, NJ (19 miles from New City, NY)
  • 16 days ago

Retail Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Totowa, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...

LP Customer Service Associate II LP Customer Service Associate II

  • Pelham, NY (19 miles from New City, NY)
  • 16 days ago
  • Pelham, NY (19 miles from New City, NY)
  • 16 days ago

LP Customer Service Associate II TJX Companies 3.5 ( ) Village of Pelham, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Customer Service Representative II - Goshen, NY

  • Goshen, NY (24 miles from New City, NY)
  • 16 days ago
  • Goshen, NY (24 miles from New City, NY)
  • 16 days ago

. - Prior work experience in customer service, data entry and or data processing - Experience working with MS office applications (Excel, PowerPoint & Word) Preferred Requirements - Some college or...

Retail Loss Prevention Customer Service Associate

  • Paterson, NJ (19 miles from New City, NY)
  • 17 days ago
  • Paterson, NJ (19 miles from New City, NY)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Paterson, NJ (19 miles from New City, NY)
  • 17 days ago
  • Paterson, NJ (19 miles from New City, NY)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Totowa, NJ (19 miles from New City, NY)
  • 18 days ago
  • Totowa, NJ (19 miles from New City, NY)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate

  • Totowa, NJ (19 miles from New City, NY)
  • 18 days ago
  • Totowa, NJ (19 miles from New City, NY)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Uniformed Loss Prevention Customer Service Associate

  • New Rochelle, NY (19 miles from New City, NY)
  • 25 days ago
  • New Rochelle, NY (19 miles from New City, NY)
  • 25 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Elmsford, NY (11 miles from New City, NY)
  • 30+ days ago
  • Elmsford, NY (11 miles from New City, NY)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...

Demographic Data for New City, NY

Moving to New City, NY? Find some basic demographic data about New City, NY below.

Local
National
32,499
1,112
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Salary for Customer Service Jobs in New City, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New City, NY offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New City, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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