Customer Service Jobs in Menands, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Albany, NY (5 miles from Menands, NY)
- 2 days ago
- Albany, NY (5 miles from Menands, NY)
- 2 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Specialized Services Bagster
- Albany, NY (5 miles from Menands, NY)
- 2 days ago
- Albany, NY (5 miles from Menands, NY)
- 2 days ago
in Claims (AIC)+ Chartered Property Casualty Underwriter (CPCU)**BENEFITS:**+ Medical, dental, vision, basic l...
Customer Service Representative
- Albany, NY (5 miles from Menands, NY)
- 3 days ago
- Albany, NY (5 miles from Menands, NY)
- 3 days ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Bilingual in Spanish Customer Service Representative I
- Albany, NY (5 miles from Menands, NY)
- 3 days ago
- Albany, NY (5 miles from Menands, NY)
- 3 days ago
**Qualifications for Best in Class Customer Service:** **Empathy** : The ability to understand and share the feelings of customers is crucial....
Remote WorkCustomer Service Representative 12:30pm-9pm EST
- Albany, NY (5 miles from Menands, NY)
- 4 days ago
- Albany, NY (5 miles from Menands, NY)
- 4 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Albany, NY (5 miles from Menands, NY)
- 5 days ago
- Albany, NY (5 miles from Menands, NY)
- 5 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative cz xs
- Albany, NY (5 miles from Menands, NY)
- 7 days ago
- Albany, NY (5 miles from Menands, NY)
- 7 days ago
Our client is seeking a Customer Service Representative in Remote opportunity. Role Description Retail Customer Service Placing order for water gallons, inquiry, delivery related calls etc....
Customer service experience in a medical or insurance field. Experience working with nonprofit organizations, community groups. Conditions of Employment Grant funded position....
Customer Service Representative (Insurance) - Albany or Schoharie
- Albany, NY (5 miles from Menands, NY)
- 15 days ago
- Albany, NY (5 miles from Menands, NY)
- 15 days ago
Provide in-house customer service to clients as assigned and requested....
- Albany, NY (5 miles from Menands, NY)
- 23 days ago
- Albany, NY (5 miles from Menands, NY)
- 23 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
- Albany, NY (5 miles from Menands, NY)
- 30+ days ago
- Albany, NY (5 miles from Menands, NY)
- 30+ days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Retail Customer Service Associate
- Latham, NY (5 miles from Menands, NY)
- 30+ days ago
- Latham, NY (5 miles from Menands, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 579 Troy Schenectady Rd, Latham,...
Loss Prevention Customer Service Associate II
- Latham, NY (5 miles from Menands, NY)
- 60+ days ago
- Latham, NY (5 miles from Menands, NY)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - UniFirst
- Watervliet, NY (3 miles from Menands, NY)
- 90+ days ago
- Watervliet, NY (3 miles from Menands, NY)
- 90+ days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Menands, NY
Moving to Menands, NY? Find some basic demographic data about Menands, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Menands, NY
Highest Education Level
Customer Services in Menands, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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