Customer Service Jobs in Melville, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

GEICO Customer Service Representative

  • Point Lookout, NY (15 miles from Melville, NY)
  • 4 days ago
  • Point Lookout, NY (15 miles from Melville, NY)
  • 4 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Retail Loss Prevention Customer Service Associate II

  • Oceanside, NY (16 miles from Melville, NY)
  • 5 days ago
  • Oceanside, NY (16 miles from Melville, NY)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative- State Farm Insurance

  • East Northport, NY (6 miles from Melville, NY)
  • 15 days ago
  • East Northport, NY (6 miles from Melville, NY)
  • 15 days ago

Provide prompt, accurate, and friendly customer service....

LP Customer Service Associate II LP Customer Service Associate II

  • Pelham, NY (22 miles from Melville, NY)
  • 16 days ago
  • Pelham, NY (22 miles from Melville, NY)
  • 16 days ago

LP Customer Service Associate II TJX Companies 3.5 ( ) Village of Pelham, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Uniformed Loss Prevention Customer Service Associate

  • New Rochelle, NY (21 miles from Melville, NY)
  • 24 days ago
  • New Rochelle, NY (21 miles from Melville, NY)
  • 24 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate

  • Stony Brook, NY (16 miles from Melville, NY)
  • 26 days ago
  • Stony Brook, NY (16 miles from Melville, NY)
  • 26 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate (Non-Bilingual)

  • Melville, NY
  • 30+ days ago
  • Melville, NY
  • 30+ days ago

Experience the personal challenge of working for a world class organization and leader in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY....

Retail Loss Prevention Customer Service Associate I

  • Commack, NY (7 miles from Melville, NY)
  • 30+ days ago
  • Commack, NY (7 miles from Melville, NY)
  • 30+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Retail Customer Service Associate

  • Medford, NY (22 miles from Melville, NY)
  • 45+ days ago
  • Medford, NY (22 miles from Melville, NY)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2950 Horseblock Rd, Medford, NY...

Customer Service Representative

  • Ronkonkoma, NY (12 miles from Melville, NY)
  • 45+ days ago
  • Ronkonkoma, NY (12 miles from Melville, NY)
  • 45+ days ago

Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....

Loss Prevention Customer Service Associate 2

  • Stamford, CT (19 miles from Melville, NY)
  • 60+ days ago
  • Stamford, CT (19 miles from Melville, NY)
  • 60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II

  • Pelham, NY (22 miles from Melville, NY)
  • 90+ days ago
  • Pelham, NY (22 miles from Melville, NY)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Brentwood, NY (7 miles from Melville, NY)
  • 90+ days ago
  • Brentwood, NY (7 miles from Melville, NY)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Demographic Data for Melville, NY

Moving to Melville, NY? Find some basic demographic data about Melville, NY below.


Local
National
20,133
2,001
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Melville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Melville, NY offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Melville, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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