Customer Service Jobs in Mattydale, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Cazenovia, NY (19 miles from Mattydale, NY)
- 5 days ago
- Cazenovia, NY (19 miles from Mattydale, NY)
- 5 days ago
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Customer Service Representative (Syracuse)
- East Syracuse, NY (3 miles from Mattydale, NY)
- 17 days ago
- East Syracuse, NY (3 miles from Mattydale, NY)
- 17 days ago
service; one year must be in a call center setting A college degree is preferred Health insurance experience is a plus Additional Information Requisition ID: 2501V Hiring Range: $23.30 per hour...
Customer Service Representative
- Syracuse, NY (4 miles from Mattydale, NY)
- 45+ days ago
- Syracuse, NY (4 miles from Mattydale, NY)
- 45+ days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative, Full or Part Time
- Cicero, NY (4 miles from Mattydale, NY)
- 90+ days ago
- Cicero, NY (4 miles from Mattydale, NY)
- 90+ days ago
Store 4707619: 6406 State Route 31, Cicero, New York 13039 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Clay, NY (7 miles from Mattydale, NY)
- 90+ days ago
- Clay, NY (7 miles from Mattydale, NY)
- 90+ days ago
Store 4707631: 8578 Henry Clay Blvd, Clay, New York 13041 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Mattydale, NY
Moving to Mattydale, NY? Find some basic demographic data about Mattydale, NY below.
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Salary for Customer Service Jobs in Mattydale, NY
Highest Education Level
Customer Services in Mattydale, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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