Customer Service Jobs in Massapequa, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Port Washington, NY (16 miles from Massapequa, NY)
- 12 days ago
- Port Washington, NY (16 miles from Massapequa, NY)
- 12 days ago
Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (23 miles from Massapequa, NY)
- 9 days ago
- New Rochelle, NY (23 miles from Massapequa, NY)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Ronkonkoma, NY (16 miles from Massapequa, NY)
- 12 days ago
- Ronkonkoma, NY (16 miles from Massapequa, NY)
- 12 days ago
Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....
Customer Service Associate - Marken
- Laurelton, NY (15 miles from Massapequa, NY)
- 14 days ago
- Laurelton, NY (15 miles from Massapequa, NY)
- 14 days ago
Qualifications: Minimum of 2 years of Customer Service experience required, experience in pharma industry, clinical trials, logistics or aviation transport preferred....
LP Customer Service Associate II
- Westbury, NY (10 miles from Massapequa, NY)
- 15 days ago
- Westbury, NY (10 miles from Massapequa, NY)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Merrick, NY (5 miles from Massapequa, NY)
- 17 days ago
- Merrick, NY (5 miles from Massapequa, NY)
- 17 days ago
Work is widely varied, to include involvement with customers, customer service operations, field operations and accounting....
Loss Prevention Customer Service Associate II
- Rosedale, NY (14 miles from Massapequa, NY)
- 20 days ago
- Rosedale, NY (14 miles from Massapequa, NY)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Flushing, NY (20 miles from Massapequa, NY)
- 22 days ago
- Flushing, NY (20 miles from Massapequa, NY)
- 22 days ago
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
Customer Service Representative
- Melville, NY (7 miles from Massapequa, NY)
- 60+ days ago
- Melville, NY (7 miles from Massapequa, NY)
- 60+ days ago
Job Qualification High School Education or equivalent, required. 1-3 years of customer service experience....
Customer Service Representative II (Hauppauge, NY)
- Hauppauge, NY (16 miles from Massapequa, NY)
- 90+ days ago
- Hauppauge, NY (16 miles from Massapequa, NY)
- 90+ days ago
. - Prior work experience in customer service, data entry and or data processing - Experience working with MS office applications (Excel, PowerPoint & Word) Preferred Requirements - Bilingual Spanish...
Customer Service Representative
- Brentwood, NY (12 miles from Massapequa, NY)
- 90+ days ago
- Brentwood, NY (12 miles from Massapequa, NY)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative ($20/hr)
- Jericho, NY (8 miles from Massapequa, NY)
- 90+ days ago
- Jericho, NY (8 miles from Massapequa, NY)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Massapequa, NY
Moving to Massapequa, NY? Find some basic demographic data about Massapequa, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Massapequa, NY
Highest Education Level
Customer Services in Massapequa, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »